Business System Analyst

The Global Payroll Services team is seeking an experienced Business Systems Analyst with strong data automation capabilities to provide timely, accurate, and comprehensive payroll support for multiple countries.

Minimum Qualifications:

• Strong SAP HCM Payroll knowledge in implementation, support, and maintenance.
• Technical knowledge of payroll systems and processes relevant to system functionality being supported by Apple - Employee Systems, UKG, ADP GlobalView Payroll.
• Hands-on experience in dealing with integrations such as GL postings, stock, benefits, banking, and other third-party connections.
• Familiarity with the payroll modules in the system like SAP HR, PWC, and other payrolls.
• Support global payroll systems for technical defects, enhancements, or regular maintenance for Payroll Operations/Processing teams on system issues.
• Interfaces: Manual input/G2 creation for massive uploads and maintain G2 configuration interface (internal and external).
• Functional payroll knowledge of global countries.
• Create and update system issue tickets as needed, hold regular calls with IS&T, ADP, and business partners to communicate and monitor issue closure.
• Participate in cross-functional testing by creating scenarios, executing test cases, helping sign-off, and moving changes to production.
• Provide consulting in system behavior queries and configuration support as needed for comp services.
• Strong communication skills with different partners, internal and external.
• Manage timely communications on critical issues to leadership regarding system and customer impacts.
• Availability to work outside business hours to support payroll processing times.
• Education - Bachelor's degree or 5+ years of experience in similar roles.

Preferred Qualifications:

• Experience working for large MNCs as SAP HCM Payroll support or implementation consultant.
• Experience supporting or implementing multiple country payrolls in SAP.
• Basic understanding of data automation platforms, particularly Dataiku for building and deploying data pipelines and workflows.
• Basic understanding of Tableau for creating interactive dashboards and data visualization for payroll analytics and reporting.
• Basic understanding of basic AI/ML models including predictive analytics, classification algorithms, and anomaly detection for payroll data analysis.
• Basic understanding in automating repetitive payroll processes using data science tools and techniques.
• Workday process and integration with payroll system knowledge, preferred.
• Experience in driving automation and process improvements.