Business System Analyst
Flex · Chennai · hybrid · Posted 30d ago
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About this role
To support our extraordinary teams who build great products and contribute to our growth, were looking to add a Business System Analyst - Pilot Deployment & Playbook Handoff in India.
This role will deploy pilot solutions developed by the Future Factory team into sites and convert pilot learnings into robust, self-executable playbooks. The role will support site readiness, execution tracking, documentation, and structured handoff to Global Deployment teams for scalable rollout.
What a typical day looks like:
- Coordinate deployment of pilot solutions into selected sites, including readiness checks, stakeholder alignment, execution planning, and deployment tracking.
- Work with solution managers, architects, site teams, deployment teams, support teams, and vendors to understand pilot scope, prerequisites, dependencies, and success criteria.
- Prepare robust, step-by-step playbooks that are clear, self-executable, reusable, and suitable for handoff to Global Deployment teams.
- Document deployment activities, configuration steps, validation checks, issue logs, lessons learned, risks, and site-specific considerations.
- Support training, walkthroughs, deployment dry runs, UAT coordination, go-live readiness, and post-deployment stabilization activities.
- Drive structured handoff to Global Deployment teams with complete documentation, known issues, support contacts, and improvement recommendations.
The experience we’re looking to add to our team:
- Education: Bachelor’s Degree in Information Technology, Engineering, Business Systems, Manufacturing Systems, Industrial Engineering, or a related discipline.
- Experience: 5+ years in business systems analysis, solution deployment, manufacturing IT, application implementation, UAT coordination, or related roles.
- Strong ability to understand business processes, pilot solution behavior, deployment requirements, site dependencies, and operational readiness needs.
- Experience preparing playbooks, SOPs, user guides, deployment checklists, test scripts, issue logs, and handoff documentation.
- Ability to coordinate with site teams, global deployment teams, solution teams, vendors, and support teams across different regions.
- Strong documentation, communication, facilitation, problem-solving, and execution tracking skills.
What you’ll receive for the great work you provide:
- Health Insurance
- PTO
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