Business Support Senior Associate
NTT DATA BUSINESS SOLUTIONS · Chennai · onsite · Posted 50d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Call/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.
Responsibilities - The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner.
- You will apply your multitasking skills by listening and responding to customer via Call/Emails, navigating computers, documentation simultaneously.
- Should have the ability to swiftly gain customer confidence and trust.
- To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator.
- Top candidates are detail-oriented, motivated, and have excellent people skills.
- Outgoing
- Detail-oriented
- Motivated
- Excellent people skills
- Effective communicator
- Customer service
- Multitasking
- Communication
- Listening
- Documentation
- Product knowledge
- People skills
- Attention to detail
Sourced from naukri
Skills
Customer ServiceEmail CommunicationService Issue ResolutionProblem SolvingEffective CommunicationCall HandlingDetail OrientationTrust BuildingCustomer TrustDocumentationMultitaskingProduct Knowledge
About NTT DATA Business Solutions

NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
Employee ratings
2,105 reviews
4.1/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
Employees rate it well for
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