Business Support, Customer Service Professional

Job Summary


Responsibilities

• Checking front of the house as well back of the house daily basis.
• Checking caddies trolleys.
• Checking duty roasters absenteeism.
• Checking grooming of the staffs.
• Checking for the pest control measurers follow-ups with the agency.
• Take corrective actions on all nonconformities including incidents/accidents if any.
• Checking all the necessary PPE s of the staffs.
• Maintaining whole of our landscaped area
• Determine aspect-impacts including significant aspects and implement relevant controls.
• Determine hazards-risk including significant hazards and implement controls
• Participate in mock drills
• Report near misses
• Identify training needs and attend trainings as planned.
• Implementing check lists follow-ups.
• Participate in incident investigation
• Agency meetings corrections.
• Follow-up the SLA KPI of the respective agencies.
• Follow-up for trainings as per SOP s.
• Follow up for cleaning standard as per SOP s.
• Ensure PPM activities
• Any other task / responsibility assigned by the management time to time

Authority

• To assist in issue/ cancel permit for any planned activity
• To STOP any unsafe work as reported by workmen or self observed
• Conduct contractor monitoring and review meeting on monthly basis
• Manage stock requirement and reordering of consumables for house keeping activities
• Provide inputs for financial budgeting to Property Manager

OHSW Responsibility

• To ensure RMZ HSE Policy is understood by self and co-workers.
• To ensure RMZ safety management system is implemented and communicated to the team.
• To ensure OHS objective are understood and individual objectives are completed as per the defined target date.
• To identify risk at his work place, control measures are implemented and communicated to concerned employees.
• Actively Participation in Employee Consultation Forum and other OHS related meetings.
• To report all incidents, NMCs, SOs that have occurred are reported and take participation as per procedures.
• To ensure work is carried out as per the Permit to Work standard and also implementation of all identified control measures as per risk assessment (JSA, HIRA, TBT, etc.)
• To attend all the training as per TNI and Training plan.
• To ensure that all OHS related documents are maintained, tracked and tracked as per assigned responsibility.

IMS Responsibilities

• Determine issues, needs and expectations of interested parties
• Determine aspect-impacts including significant aspects and implement relevant controls
• Maintain and update aspect-impact register and HIRA register.
• Planning to achieve IMS objectives as set by management
• Complying with all applicable legal requirements
• Maintain records of external communication if any
• Maintain retain documented information
• Manage changes in a structured manner
• Waste management and disposal
• Determine emergencies and test all emergencies
• Undertake continual improvements
• Actively participate in 5S initiatives to maintain cleanliness and discipline within the Soft Services department

People Management Responsibilities

• Able to lead site team to run the Housekeeping Operations smoothly
• Staff s discipline and wellbeing.

Location


Scheduled Weekly Hours


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