Business Support Coordinator

Are you our new Business Support Coordinator with Maersk Training in Chennai

Key Responsibilities:

• Provide administrative and operational support for training activities by coordinating with global internal teams and external stakeholders to ensure tasks are completed within defined SLAs and KPIs.
• Create and maintain Purchase Orders (POs) and Sales Orders (SOs) in the finance system and ensure timely upload of training certificates to client HR systems.
• Coordinate with training vendors to track course schedules, completions, and certificate issuance, while liaising with internal teams for course pricing and required approvals.
• Perform routine administrative activities, including maintaining accurate records, updating internal systems, preparing reports, and supporting daily, weekly, and monthly operational processes.
• Respond to client and internal team queries, provide regular status updates, and assist in resolving day-to-day operational and administrative issues.
• Build and maintain effective working relationships with internal stakeholders, clients, and vendors through proactive communication and reliable administrative support.

Key aspects of the role:

• Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow.
• Manage key administrative processes, including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems.
• Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges.

We are looking for:

• 2-3 years of experience in client-facing or coordination roles
• Bachelors or masters degree in business or related field
• Proficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus)
• Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders.
• Detail-oriented with strong organizational and documentation skills
• Quick learner, adaptable to internal systems and tools
• Strong analytical and troubleshooting skills
• Effective time management; able to meet tight deadlines
• Good interpersonal skills and stakeholder management abilities
• Proactive, dependable, and a collaborative team player
• Fluent in English (written and spoken)