Business Support Analyst
NTT DATA BUSINESS SOLUTIONS · Hyderabad · onsite · Posted 55d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Minimum Qualifications
Preferred Qualifications
Role Summary. Our Case Managers deliver a superior customer experience to the distribution channels - agents and agencies - by ensuring life insurance applications are processed with speed, accuracy, and a strong commitment to service. This role operates within a high-volume production environment focused on administrative record keeping, application review, and workflow management to support efficient policy processing.
Minimum Qualifications
- 2+ years of professional work experience interacting with customers in life insurance and/or annuity fields
- Experience working in a production or processing environment with strong attention to accuracy and quality
- Passion for working for a company with a cause-driven culture
- Bachelors/ Masters Degree preferred
- Must be able to successfully pass a background check that may include fingerprinting
Preferred Qualifications
- Detail-oriented with the ability to manage multiple tasks in a fast-paced, high-volume environment
- Excellent communicator with empathy and strong listening skills
- Strong customer service mindset and ability to build relationships with agents and internal partners
- Intuitive problem-solver who thinks critically and creatively to resolve processing challenges
- Results-oriented and able to balance independent work with team collaboration
Sourced from naukri
Skills
Customer ServiceCustomer Experiencerecord keepingworkflow managementsupport analyst
About NTT DATA Business Solutions
NTT DATA BUSINESS SOLUTIONS
IT Services & Consulting
4k+
employees
1989
37 years old
Hyderabad / Secunderabad, Telangana
India
About
NTT DATA Business Solutions helps clients innovate and transform through expert SAP solutions, advisory, implementation, and managed services.
Industries
IT Services & Consulting
Employee ratings
2,105 reviews
4.1/ 5
Culture
4.0
Career growth
3.5
Work-life
4.0
Employees rate it well for
Work Life Balance176Salary146Senior Management116Work Culture99Work Environment83
Find them on