Business Specialist / Sr. Business Specialist, SAP SD

Relocation Assistance Offered Within Country Job Number #173961 - Mumbai, Maharashtra, India

Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Brief introduction - Role Summary/Purpose :

• This role needs an experienced SAP O2I (Order-to-Invoice) Business Analyst to drive the design, implementation, and continuous improvement of our order management and logistics processes. In this role, an Analyst will act as a crucial bridge between business stakeholders and IT, leveraging deep expertise in SAP O2I. The Analyst will play a pivotal role in optimizing supply chain execution, ensuring seamless order fulfillment, and accurately managing shipment costs to support o global operational and financial goals.
• Analysts should have knowledge of new technologies like API, Ecommerce integration, DTC, SAAS applications integration.
• GATP / AMC/ AATP knowledge is mandatory

Responsibilities :

• Lead the end-to-end design, configuration, and enhancement of SAP O2I processes to meet evolving business and customer requirements.
• Analyze and resolve complex system or process issues within order management, delivery processing, and logistics execution to minimize business disruption.
• Identifying opportunities for automation and efficiency gains.
• Define and manage master data governance , Integration touchpoints (MM, FI/CO), and interfaces/EDI/IDoc flows with ecommerce platforms and Customers ensuring data quality, controls, and compliance.
• Lead testing (unit, integration, UAT), cutover, hypercare, and knowledge transfer; establish SOPs, training, and change management to sustain standardized global processes and continuous improvement.

Required Qualifications :

• 5+ years of experience implementing and supporting SAP O2I/SD including hands-on configuration of Order acquisition, Order management, logistics, and billing.
• Strong business acumen with the ability to translate commercial, supply, and financial objectives into system design
• High learning agility with excellent communication, stakeholder management, and requirements elicitation skills; proficient in writing functional specs and collaborating with technical teams (e.g., ABAP/Integration) for extensions and interfaces.

Preferred Qualifications :

• Experience with SAP S/4HANA SD, aATP, Transportation Management (TM), and shipment costing,Ecommerce integration
• Hands-on familiarity with modern SAP technologies, including Fiori apps, CDS views, BTP extensions, and workflows.
• Project leadership experience in global, cross-functional environments using Agile/Hybrid delivery methodologies.
• Prior industry experience in CPG (Consumer Packaged Goods) or manufacturing is a strong plus.

Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.