Business Screening Team Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Screening Team Lead based in Portugal.

This is an exciting opportunity for an experienced operations leader to oversee business screening activities within a global, remote-first environment. In this role, you will lead high-performing screening teams, optimize operational processes, and ensure exceptional quality throughout the talent evaluation journey. Working closely with cross-functional stakeholders, you will drive process improvements, monitor key performance metrics, and contribute to the development of scalable screening strategies. This position is ideal for a collaborative and analytical professional who thrives in fast-paced environments, enjoys leading teams, and is passionate about operational excellence and continuous improvement.

Accountabilities: Lead, coach, and develop Business Screening teams to achieve quality standards, operational targets, and performance objectives.

Monitor team performance, analyze operational metrics, and implement improvements to optimize efficiency, quality, and talent activation.

Plan, coordinate, and execute new screening initiatives, process updates, and operational enhancements across the screening function.

Oversee screening workflows, maintain screening exercises, and support the creation of new talent specializations and evaluation paths.

Collaborate with cross-functional teams, subject matter experts, quality assurance, analytics, and operational stakeholders to improve screening methodologies and reporting.

Support workforce planning, hiring, onboarding, and mentoring of new screeners while fostering a positive and engaging team culture.

Act as an escalation point for screening-related issues, investigating complex cases and ensuring timely, customer-focused resolutions.

Maintain accurate documentation of screening processes, policies, and standards to ensure consistency, compliance, and operational scalability.

Drive continuous process optimization through data analysis, operational insights, and collaboration with internal teams.

Requirements

Bachelor's degree in Business, Management, or a related field.

3–5+ years of experience in operations management, team leadership, project management, or business process management.

Demonstrated experience leading teams, improving operational workflows, and managing cross-functional initiatives.

Strong analytical skills with the ability to interpret performance metrics and make data-driven decisions.

Excellent written and verbal communication skills, with the ability to collaborate effectively across multiple stakeholder groups.

Outstanding organizational and time management skills, with exceptional attention to detail.

Proven leadership, coaching, mentoring, and people management capabilities.

Self-motivated, resourceful, and comfortable working independently in a fully remote environment.

Adaptable mindset with the ability to manage changing priorities and drive consensus across diverse teams.

Experience within the technology industry or IT environment is advantageous.

Familiarity with Software Development Life Cycle (SDLC) principles is considered a plus.

Benefits

Fully remote full-time position with the flexibility to work from anywhere within the eligible region.

Opportunity to lead global operations within a highly collaborative and international environment.

Exposure to cross-functional projects that influence large-scale operational strategy and continuous improvement.

Strong culture of ownership, autonomy, collaboration, and innovation.

Opportunities for professional development, leadership growth, and career progression.

Work alongside high-performing global teams in a fast-paced, technology-driven organization.

Inclusive and supportive workplace that values diversity, transparency, and operational excellence.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1