Business Process Expert

Experience Requirements

• 8+ years of experience in process consulting, BPR, BPM, or government advisory projects.
• Experience working with Central Government, State Government, PSUs, Smart City Missions, or Digital Governance programs.
• Hands-on experience in business process mapping and transformation initiatives.

Required Skills

• Business Process Re-engineering (BPR)
• Business Process Modelling (BPMN)
• Process Mapping & Workflow Design
• Lean Six Sigma Methodologies
• Requirements Gathering & Analysis
• Change Management
• Government Process Understanding
• Stakeholder Management
• Documentation & Report Writing
• Data Analytics and Process Improvement

Preferred Sector Experience

• e-Governance
• Digital Government Services
• Smart Cities
• Urban Development
• Citizen Service Delivery
• Healthcare Programs
• Education Initiatives
• Revenue & Tax Administration
• Transport & Infrastructure Projects