Business Process Architect

Project Role : Business Process Architect


Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.


Must have skills : Computer System Validation (CSV)


Good to have skills : NA
Minimum
12 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
A senior leadership-driven Computerized System Validation (CSV) and Computer Software Assurance (CSA) professional responsible for directing overall project validation activities in a GxP-regulated environment. This role involves leading validation teams, acting as the primary compliance representative for client and internal meetings, managing complex regulatory audits, and ensuring strict adherence to global regulatory standards (including FDA, EMEA, 21 CFR Part 11, and GAMP5) utilizing modern methodologies and tools like Agile, SAP, and Cloud platforms.

Roles & Responsibilities:

Team Leadership & Execution: Lead validation teams and definitively drive overall project validation activities from initiation to successful delivery.

Representation & Reporting: Represent the compliance/validation team in both internal and client-facing meetings, actively reporting key performance and compliance metrics to senior management.

Team Mentorship: Coach and mentor team members to guarantee complete understanding and consistent execution of client workflows and validation objectives.

Stakeholder Management: Develop, foster, and maintain highly effective and collaborative relationships with clients and cross-functional stakeholders.

Audit Management: Actively participate in and face regulatory and client audits, while also taking charge of conducting internal compliance audits.
Professional & Technical Skills:

Global Regulatory Knowledge: Deep expertise in Pharmaceutical Regulatory Compliance and CSV/CSA across major regulatory bodies (e.g., FDA, EMEA).

End-to-End Validation: Comprehensive knowledge of full-cycle CSV within GxP environments, featuring extensive hands-on experience with the V-Model and the complete validation lifecycle for regulated projects.

Industry Frameworks: Strong grasp of pharmaceutical regulatory mandates, specifically focusing on 21 CFR Part 11 and GAMP5 guidelines.

Tools & Methodologies: Extensive practical experience working with modern methods, technologies, and tools including Agile frameworks, Cloud-based environments, SAP, HP ALM, and ServiceNow.

Autonomous Decision-Making: Proven ability to make critical decisions independently and resolve complex issues effectively to achieve desired project impacts.

Communication & Analysis: Exceptional analytical capabilities paired with strong, clear communication skills.

Leadership & Critical Thinking: Demonstrated leadership qualities combined with exceptional problem-solving and troubleshooting abilities.

Experience with pre-sales and solutioning/estimation

Agile Methodology and Supplier Assessments

Experience in facing regulatory/ client audits, conducting internal audits, experience in risk management

General understanding of current technological trends and its use cases in healthcare domain.
Professional Attributes

Published thought leadership papers/speaker at external seminars

Leadership and problem-solving Skills

Strong analytical, communication skills

Excellent oral and written communication skills

Additional Information: -

Degree: Bachelor of Engineering (BE) degree or an equivalent academic credential.

The candidate should have a minimum of 12 to 15 years of experience.

This position is based at our Bangalore office.

A 15 years full time education is required.


Qualification 15 years full time education