Business Process Architect

Job Description
Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : SAP Plant Maintenance (PM)
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Business Process Architect, a typical day involves analyzing and designing innovative business processes to develop comprehensive documentation that supports the implementation of new workflows and technologies. This role requires close collaboration with business stakeholders to define detailed product requirements and use cases that align with process and functional needs. The position also includes engaging in user and task analysis to accurately represent business demands, ensuring that solutions are well-tailored to organizational objectives and operational efficiency.

Roles Responsibilities:
Serve as a Subject Matter Expert (SME) in S/4HANA Plant Maintenance and Service Management.
Collaborate with and lead teams to ensure successful project execution.
Conduct and facilitate workshops and meetings to gather insights and stakeholder feedback.
Develop detailed documentation outlining business processes, requirements, and best practices.
Apply strong analytical skills to evaluate business needs and identify process improvement opportunities.
Utilize advanced process mapping and documentation techniques.
Communicate effectively across diverse teams and stakeholder groups.
Demonstrate familiarity with established project management methodologies.

Professional Technical Skills:
Must-Have Skills: Expertise as an SME in S/4HANA Plant Maintenance and Service Management.
In-depth knowledge of Service Management, FSM/ FSAM, SSAM, BNAC and APM.
Strong proficiency in Asset Management.
Solid understanding of S/4HANA Service Management and its integration with FSM via CPI and Proaxia.
Experience in Asset Performance Management and Service and Asset Manager.
Experience in project initiation, requirements gathering, data migration, and cutover activities.
Strong understanding on Business Process Modelling across Service Business (Advanced Execution, Lean Services, In-House Repair etc.)
Process Mapping on Field Service Execution and Maintenance execution through SAP SaaS applications.
Adept on Asset Performance and Reliability Metrics
Experience in Automotive industry Exposure to Agentic AI would be an added advantage

The candidate should have minimum 12 years of experience in SAP Plant Maintenance (PM).
This position is based at our Chennai office.
A 15 years full time education is required.

Qualification15 years full time education