Business Operations

About The Opportunity

Role: Business Operations

Level: Senior Executive / Assistant Manager

Location: Gurugram

About The Function

MakeMyTrip's Hotels business is one of the company's largest and fastest-growing verticals, offering a wide range of domestic and international accommodation options to millions of travelers. The business focuses on building strong supply depth, competitive pricing, and a high quality booking experience, making it a critical driver of both customer satisfaction and overall organizational growth.

Within this ecosystem, the Ad-Max function plays a pivotal role in driving partner growth and unlocking monetization opportunities. By leveraging marketplace presence and funnel visibility, it enables partners to connect with high-intent travellers at the right moment, delivering relevant and impactful advertising experiences.

With a strong consumer-first approach, the function leverages traveller insights and marketplace trends to identify growth opportunities and develop strategies that enhance partner visibility and engagement with high-intent travellers. It also works closely with Product and Technology teams to drive product innovation, optimise advertising effectiveness, and unlock scalable monetization opportunities, driving sustainable growth.

About The Role

The role will be responsible for the end-to-end execution and operational management of Hotels Ad-Max campaigns, ensuring timely and seamless campaixgn delivery for partners. The role will focus on driving operational excellence, streamlining processes, and identifying opportunities for continuous improvement.

What Will You Be Doing

• Manage end-to-end execution of Hotels Ad-Max campaigns, including campaign setup, performance tracking, and reporting.
• Collaborate with cross-functional teams to understand campaign requirements and ensure accurate and seamless execution.
• Conduct regular quality checks to ensure ad display accuracy, functionality, and tracking across campaigns.
• Monitor and manage daily campaign requests from the Supply team, ensuring timely execution and fulfilment.
• Coordinate with internal stakeholders to track campaign progress, resolve execution-related issues, and ensure timely delivery of campaign activities
  
  

Qualification & Experience

• Management graduate with 2–5 years of experience.
• Analytical, problem-solving, and stakeholder management skills.
• Proficiency in Microsoft Excel and PowerPoint
  
  

Key Success Factors Of The Role

• Understanding of digital marketing concepts and the hotels ecosystem.
• Should have good problem-solving and troubleshooting skills, with a proactive approach to resolving operational issues.
• High attention to detail and strong organizational skills to ensure accurate campaign execution.
• Ability to multitask, prioritize effectively, and manage competing deadlines in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to collaborate effectively with cross-functional stakeholders.