Business Operations Analyst

Job Title: Operations/Project Management - Business Analyst I.

Location: IN-Bengaluru

Location: Candidate should be from Bangalore

The successful candidate would be expected to be flexible for any time zone.

Experience: 3-5yrs

Notice period: Only 15-30days

Package: 5.5LPA max

Job Description: Business Operations Analyst

(a) Transactional support to Projects

(b) Working on Applications and Tools with User Acceptance tests

(c) Prepare and Manage reports for Services Delivery.

Scope:

• Reports to the Operations Manager/Director
• Provides status updates on progress of tasks/work.
• Create, Analyze & Modify Reports for business need.
• Collaborates with Delivery Organisation for any kind of support.
• Dive deep into business processes to ensure compliance and drive process optimization.

Responsibilities:

• Maintain the integrity of data, working with delivery operations team.
• Running reports On Service Delivery by building analysis in Oracle Business Intelligence
• Review collected data for accuracy, and present findings to the Operations Director/Manager
• Excellent understanding of all tools and applications
• Manage or escalate issues and queries connected to the data collection and processing process, quickly, accurately, and professionally.
• Develop and maintain good working relationships with internal support groups.
• Maintain documentation of the processes related to Report creation and analysis.
• Identify opportunities to automate and enhance reports and business processes using ChatGPT and other authorized applications.

Profile:

• Experience in Essential functions 3-5 years
• Highly computer literate - Essential
• Excellent English verbal and written communication skills – Essential
• Experience in using Tools and Application – Essential
• Experience in building analysis and dashboards in Excel or other BI tool – Essential
• Advanced proficiency in Microsoft Excel and VBA programming skills – Good to have
• Ability to leverage ChatGPT and other AI-powered tools to improve workflow efficiency and reporting quality – Good to have
• Knowledge of SQL and experience of running SQL queries in Oracle SQL developer – Good to have.
• Accuracy and attention to detail
• Excellent planning, Organising and Presentation skills, ability to prioritize workload.
• Team player, Personal drive, Professional attitude