Business Information Expert – Customer Domain

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.   We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role: The role will be working in supervision of GBS Master Data Management Team Lead, to support one of the MDM Domain Leads (Customer, Vendor, Product, Finance, Material etc.) in setting up and continuous operations on data design and governance, by acting as the recognized expert for data model, data processes, value sets, compliance and standardization requirements and controls in the   area you are responsible for. You will bring a strong SAP MDG technical knowledge , data domain knowledge and expertise connecting with Domain Leads and Business Process Owners to design and maintain scalable, consistent and simplified data models, and connecting with IT to deliver on its execution and with the business to ensure the standardization and compliance controls are observed; You work will contribute directly to securing End to End data integrity cross processes and IT landscape through adequate data and process standardization. With the demerger of TMICC from Unilever, the role will support the relevant demerger activities such as TSA exit & transfer, data cleaning and data migration

What you'll be responsible for : Core BPE role Support in gathering information related requirements, mapping to systems together with Business Information Owners and Business Process Owners / Experts (BPO/Es) including business process and regulatory requirements. Secure approvals and change control process on data models and master data management processes Special emphasis is on implementation of SAP MDG Thorough proficiency with Excel will be added advantage Support designing and maintaining of the Data Landscape target information models - including master & transactional data-, regulatory and standardization controls, ensuring data quality and end-to-end consistency, including in cooperation with other BIEs; validating it with BPO/BPEs as part of the solution design, and with IT BA’s ensuring implementation as per design; documenting it using standard notations, templates and tools as defined within Enterprise Information Management. Actively supporting the business transformation in data migration preparation and execution: Support creation and maintenance of data quality rules/checks, reaching-out to relevant IT BA’s & data stewards for control definition and relevant measurement; Support Data defect resolution: provides solutions / decisions / adjustment of cleansing rules and data model Supporting the definition of the master data domain roadmap including requirements, design and governance, implementation and deployment of the Master Data Management (MDM) solution and processes. Identifying and promoting continuous improvement opportunities to drive standardization design and adherence, including on data quality, by linking to business stakeholders, BPEs, data services and projects as well as with the IT community (including partner organizations) Freeze scope for data migration with the business: Source systems and objects, Relevancy rules, source rules, data object ownership matrix completed by business; Responsible to document and validate these inputs in the data requirements specification document.     Design and validate value mapping with business, incl. transformation, harmonization rules (+reconciliation for finance) with support Data Migration Expert (DME). Create data cleansing rules as needed by Domain Leads Execute data cleansing based on rules by BIOs/Domain Leads and orphan data/construction, engaging with business and BPEs. Support Data Migration Experts(DME) in upload file preparation: carries-out data quality check before load. Perform data qualification: Analyze Pre- and post-load reports with the DME: resolve mismatch and exceptions, trigger BIE or BPE or IT BA for solution definition in their areas of responsibility Act as defect log first reviewer to confirm allocation of defect to relevant owners

MDM Function set up Establish and support scale the MDM team. Support developing data models where applicable. Co-lead MDM improvement initiatives in relevant domains Ensure high-quality, accurate, and timely delivery of data management responsibilities. Build capability within the team—hiring, upskilling, mentoring, and defining roles/workflows.

Transition Management Support leading the transition to SAP MDG (greenfield implementation), transition of MDM processes and teams from global or regional units into the GBS. Perform due diligence, risk analysis, and knowledge transfer planning. Ensure seamless migration with minimal business disruption. Align processes to the GBS operating model and standard tools. Drive stakeholder management throughout transition cycles.

Stakeholder Management Partner closely with global business leaders, GBS leadership, service line heads, and transformation teams. Communicate performance insights, business outcomes, and improvement opportunities. Build trusted relationships across levels and geographies

We're looking for someone who Have a Master degree and 8+ years of working experience in the Customer/Vendor/Material/Product data domain in various MDM applications and related business processes. Have proven expertise in implementing SAP MDG preferably greenfield Have a proven track record in expert roles driving master data management solutions (requirements definition and consulting, data modeling, data requirements gathering, data governance, implementation and roll out of data models) and the ability to translate business requirements into data requirements and vice versa with process experts and IT business analysts. Understand the business impact, IT impact and data impact of the data and the solution alternatives Have a solid experience in business and operational experience with idea to market and market-to-order processes. Knowledge of data and information generated and required for these processes. Have a solid experience in the application areas of Enterprise Resource Planning (SAP MM, PP, QM, SD) and configure-price-quote, pricing, contract management, billing, license & entitlement management; Data migration, data quality and MDM solutions (SAP MDG); knowledge of data and information generated and used in these systems. Are able to effectively present and communicate to senior stakeholders; Have the right communications skill set to challenge and influence counterparts; Have a broad understanding of data challenges in high tech manufacturing in terms of value chain processes and business models (product, system, software, service); Good structure and communication skills: with the data migration team, with partner operations and with the business; Strong team player Good analytical skills and experience in data profiling and analysis: Attention to details and determination to get things done in time and in quality Hands on SAP MDG experience, e.g. Target source/mapping, data migration, data cleansing etc. for his/her data domain Good knowledge and experience of business context:  E2E processes and data model, data quality framework, data management operations for a given data domain is a plus Certified consultant in domain specific CPQ and/or SAP modules e.g. MM/PP/SD/QM is a plus Advanced excel capability will be very beneficial Experience with (safe) agile ways of working, dev ops is a plus Overall Experience: 8+ years Bachelors B.Tech must, masters preferred Thinks end-to-end and takes ownerships for results Is comfortable working in a fast-moving, evolving organisation Values collaboration, clarity and low-ego ways of working

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

Market-competitive pay and performance related rewards Flexible ways of working Support for health, wellbeing and life outside of work Time off to rest and recharge Ongoing learning and development opportunities

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.