Business Head - SPOT Business

Role Overview:

We are looking for a dynamic leader to take end-to-end ownership of the SPOT Business and drive the evolution of SPOT 2.0, our next-generation online trading platform, spanning business strategy, product management, live trading operations, procurement, technology, customer experience, and market strategy.

Key Responsibilities:

- Own the end-to-end SPOT business, covering spot purchasing, pricing, premiums, spreads, liquidity, sourcing, profitability, and operational efficiency.

- Own the vision, strategy, roadmap, and execution of SPOT 2.0, driving new products/services, pricing models, workflows, automation, scalability, and customer experience.

- Lead gold procurement and international imports, managing overseas suppliers, bullion banks, logistics partners, and clearing agencies while ensuring compliance with RBI, DGFT, customs, and all applicable regulations.

- Oversee customer support and operational service quality, improving SLAs, processes, customer satisfaction, and retention.

- Manage and strengthen existing SPOT centres while identifying and establishing new locations, ensuring standardized operations and governance.

- Manage market, operational, settlement, and business risks, ensuring strong compliance and governance.

- Lead cross-functional teams and present business performance, market intelligence, and strategic recommendations to leadership.

Ideal Candidate Profile:

- Experience in Product Management, Trading Platforms, Fintech, Commodity Trading, Exchanges, B2B Marketplaces, or Gold/Bullion.

- Proven track record of building and scaling digital products, marketplaces, or live trading platforms.

- Strong knowledge of technology development, Agile delivery, live pricing, transaction systems, and platform operations.

About the Company:

- Augmont is India's leading gold trading and digital gold platform with a strong presence across retail, fintech, banking, NBFC, and enterprise segments. As the company continues its rapid expansion and prepares for its upcoming IPO, this role offers the opportunity to work directly with senior leadership.

- Website: https://www.augmont.com/

- Spot Link: https://spot.augmont.com/liverates

- LinkedIn: https://www.linkedin.com/company/augmont-gold-for-all/