Business Head - Employee Benefits, TPA

Branch Operations Management

• Oversee complete branch operations including claims processing, client servicing, and administration.
• Ensure smooth functioning of cashless and reimbursement claim processing.
• Monitor turnaround time (TAT), rejection rates, and claim settlements.

2. Business Development

• Develop strategies to increase business and revenue for the branch.
• Identify new corporate clients and insurance partners.
• Manage renewals and maintain strong client relationships.

3. Team Leadership

• Lead and manage operations, claims, and customer service teams.
• Set targets and monitor team performance.
• Train and mentor employees to improve productivity.

4. Client & Stakeholder Management

• Maintain relationships with:
• Insurance companies
• Hospitals
• Corporate clients
• Brokers

Preferred candidate profile