Business Executive(B2B)

ROLE - Business Executive

About NoBroker Technologies Private Limited

NoBrokerHood, a part of NoBroker Technologies Pvt.Ltd. Our founders understood the need to have a tech-enabled

visitor and community management system, that aims to make life convenient, hassle-free, and secure for the

residents of a gated community. Thus, NoBrokerHood was launched. NoBrokerHood is a smart visitor, society and

accounting management system. From our start in late 2018, NoBrokerHood is currently securing 20,000+ societies

under its hood. From catering to all the society needs like complaint management, gate entry, maintenance bill

payments, digital notice board, it also has features like Marketplace, home services and more. NoBrokerHood goes

beyond visitor and gate management delivering an end-to-end community experience that empowers residents

and management committees with digital convenience, revenue growth, and future-ready innovation.

To know more about NoBrokerHood, visit our website - https://www.nobrokerhood.com/

About the role:

The Business Executive will be responsible for ensuring smooth on-ground servicing and operational execution

across societies within the assigned territory. The role involves timely deployment and maintenance of Visitor

Management System (VMS) assets, issue resolution within defined SLAs, payment collection, and client

engagement to ensure a seamless experience for all NoBrokerHood societies.

Job Description:-

1. Servicing & Execution

• Manage day-to-day servicing requirements for assigned societies.
• Ensure timely deployment and functionality of assets and devices for smooth VMS operations.
• Monitor device performance and minimize downtime.

2. Issue Management

• Address tickets raised by clients or internal teams promptly.
• Ensure issue resolution within defined SLA timelines.

3. Field Visits

• Conduct 1012 society visits daily within the assigned area.
• Monitor operations, gather client feedback, and proactively resolve issues.

4. Asset & Inventory Management Oversee deployment, collection, and return of devices as per company guidelines.

• Maintain accountability and records for all company assets.

5. Payments & Collections

• Ensure timely collection of client payments in line with assigned targets.

6. Client & Guard Engagement

• Build strong relationships with security guards, officers, and society committees.
• Conduct regular training sessions on app usage and standard operating procedures.

7. Event Execution

• Execute society-level events, awareness drives, and promotional activities.
• Manage branding setups like standees, canopies, and door-to-door onboarding campaigns.

8. Compliance & Reporting

• Log attendance and field movements through the company’s mobile app.
• Adhere to compliance standards, reporting formats, and daily performance submissions.

9. Performance Orientation

• Achieve targets with a strong focus on service quality, client satisfaction, and timely delivery.

Mandatory requirements for this position

• Experience: 1–2 years in field servicing, operations, or client support (preferably in tech-enabled or facility

management sectors).

• Skills: Strong interpersonal and communication skills; ability to manage on-ground relationships

effectively.

• Mobility: Comfortable with extensive field travel within the assigned area.
• Two-wheeler / four-wheeler with valid driving licence is mandatory.
• Technical Understanding: Basic knowledge of VMS devices, mobile apps, or IoT systems (preferred).
• Attributes: Self-motivated, punctual, process-driven, and customer-focused.

What we have to offer!

• Opportunity to work closely with high-performing Sales and Operations teams.
• Exposure to end-to-end client management and process optimization.
• Fast-paced and collaborative work environment with growth opportunities.

Benefits

• Variable pay
• Corporate Health Insurance
• Travel Allowance
• Monthly R&R awards