Business domain utilities

Role & responsibilities

We are seeking an experienced Business Domain Consultant with Utilities industry expertise to drive business transformation initiatives, process optimization, and digital programs across the Utility sector (Power, Energy, Gas, Water, or Renewables). The ideal candidate should possess strong domain knowledge, stakeholder management skills, and experience translating business requirements into technology-enabled solutions.

• Strong understanding of utility business processes such as:
• Meter-to-Cash
• Customer Information Systems (CIS)
• Billing & Invoicing
• Asset Management
• Work & Field Service Management
• Energy/Power Distribution Operations
• Regulatory & Compliance Processes
• Experience working on large-scale transformation programs.
• Strong stakeholder management and client-facing experience.
• Expertise in business analysis, requirement gathering, and process modeling.
• Knowledge of Agile, Waterfall, or hybrid delivery methodologies.
• Strong analytical and problem-solving skills.

• SAP IS-U
• Oracle Utilities (CC&B, MDM, C2M)
• Salesforce Energy & Utilities Cloud
• IBM Maximo
• Understanding of Smart Metering, Grid Modernization, Renewables, or Energy Trading.
• MBA or relevant industry certifications preferred.