Business Development & ops intern

The Opportunity:

India boasts a $2 trillion gold market, yet traditional gold loans are often cumbersome and lack transparency. Rupeek, established in 2015 and headquartered in Bangalore, is changing this landscape. We are India's leading asset-backed digital lending fintech platform, committed to making credit accessible and convenient.

Our Approach:

Rupeek leverages cutting-edge technology and an automated asset-light model to transform gold loan disbursal. Our secure, low-touch processes offer a friction-free experience for over 5 lakh satisfied customers across India. With strategic partnerships with leading banks and financial institutions, Rupeek unlocks the value of gold assets for our borrowers.

Why Rupeek?

• Shape the Future of Finance: Join us in revolutionizing the way India accesses credit through innovation, technology, and a commitment to building a more inclusive financial ecosystem
• Profitable Scale is Our Focus: We are now prepared and committed to achieving a profitable scale while remaining dedicated to financial inclusion.
• Backed by Industry Leaders: Marquee investors like Accel Partners, Bertelsmann, Elevation Capital, GGV Capital, Peak XV and many more fuel our growth, demonstrating confidence in our innovative approach.

Are you a leader who thrives in a dynamic, fast-paced environment?

If you share our passion for making a difference, Rupeek offers the perfect platform to leverage your expertise and shape the future of gold-backed lending in India.

This is your chance to build a company at the forefront of financial innovation and market leadership.

Business Development & Operations Intern (Loan Against Property)

Internship (With Full time conversation potential) | Duration: 6 months | Location: Bangalore

Job Summary / Objective:

Rupeek is piloting a Loan Against Property (LAP) product in Bangalore and is looking for a Business Development & Operations Intern to drive customer outreach and keep the pilot's day-to-day operations running smoothly. The intern will be the first point of contact for prospective LAP customers calling leads in Kannada, qualifying interest, scheduling Relationship Manager (RM) visits, and maintaining accurate collections/finance trackers — directly supporting the pilot's growth and data-quality goals.

Key Responsibilities:

• Own the first conversation with prospective Loan Against Property customers — understand their funding requirement, explain how the product works, and assess whether we are the right fit (most conversations will be in Kannada)
• Qualify interest, work through customer questions and objections, and move each customer to a clear decision
• Convert interest into confirmed customer meetings and Property Document (PD) visits, and hand off cleanly to the Relationship Manager who runs the visit
• Manage your own pipeline in Excel / CRM — leads, conversation outcomes, follow-up dates, and collections and finance status
• Support documentation and case coordination for LAP files
• Take on ad hoc business and operations work as the pilot scales

Potential for full-time conversion, based on performance

Required Qualifications:

• Final-year undergraduate or recent graduate — BBA / B.Com / BBM/BMS / BA (Economics); MBA 1st-year students (looking for a semester internship) also considered
• Fluent in Kannada (mandatory)
• Based in Bangalore, or willing to work from the office.

Preferred Qualifications:

• Prior experience in sales, customer support, or operations (not mandatory — freshers are welcome)
• Comfort with client-facing or target-driven work
• Familiarity with CRM or tracker-based workflows

Skills & Competencies:

• Fluent Kannada, with good spoken English and Hindi
• Basic working knowledge of Excel / Google Sheets
• Ownership and initiative to operate in a fast-paced, startup environment
• Clear, patient and persuasive, able to build trust quickly with a customer weighing a significant financial decision, and to stay in the conversation after a first no.

Compensation & Benefits:

• Duration: 6 months
• Potential for full-time conversion, based on performance
• Hands-on ownership of a live business pilot, with direct mentorship from the business/ops leadership.

Location & Work Type:

• Location: Bangalore
• Work type: Full-time internship, in-office (work from office required)

Selection Process:

• Resume / profile screening
• Telephonic round
• In-person interview, including a mock call and Excel/tracker screening exercise