Business Development Manager
MakeMyTrip · Mumbai · onsite · Posted 1d ago
Undisclosed10–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role: MICE - Operations
Level: Deputy Manager
Reporting To: Vice President - Corporate Channel
Location: Mumbai
About the Function: MakeMyTrips Corporate Channel business enables organizations to manage their travel and event requirements with efficiency and control. Its flagship product, MyBiz, is a self-booking platform designed to simplify business traveloffering real-time bookings, policy compliance, and cost optimization. Today, over 59,000 companies use MyBiz to streamline their corporate travel operations.
The business also houses a fast-growing MICE (Meetings, Incentives, Conferences, and Exhibitions) vertical that delivers end-to-end solutions for group travel and events. From offsites and reward programs to large-scale conferences and exhibitions, the MICE team drives seamless execution through a strong supplier network, centralized contracting, and cost-effective planning.
Together, MyBiz and MICE position MakeMyTrip as a comprehensive partner for corporate mobility and engagementempowering organizations to manage both everyday travel and strategic events with equal excellence.
About the Role: The incumbent in this role will be responsible for end-to-end execution of corporate MICE movements (Meetings, Incentives, Conferences Exhibitions) across domestic and international destinations.
The role demands strong operational control, vendor coordination, financial discipline, crisis handling capability, and seamless on-ground delivery for large corporate groups ranging from 50 to 1000+ pax.
This position requires a detail-oriented professional capable of managing multiple high-value accounts while ensuring operational excellence and client satisfaction.
What will you be doing:
- Manage end-to-end execution of MICE movements from post-sales handover to final billing closure.
- Execute domestic and international corporate events including incentives, conferences, leadership meets, and RR programs.
- Prepare detailed operational plans covering travel, stay, transfers, FB, and event setups.
- Coordinate with vendors including airlines, hotels, DMCs, transport providers, and event agencies for seamless delivery.
- Negotiate with vendors to secure cost efficiencies, upgrades, and added value services.
- Monitor event budgets, track costs, and ensure margin protection as per defined PL.
- Validate supplier invoices and coordinate with finance for payments, reconciliations, and billing closure.
- Manage visa processes and ensure timely documentation and compliance for all travelers.
- Coordinate closely with clients, share updates, and handle last-minute changes effectively.
- Travel with groups when required to manage on-ground execution and overall guest experience.
- Oversee event delivery including check-ins, FB functions, theme nights, and production setups.
- Handle operational challenges such as delays, overbookings, or unforeseen disruptions.
- Develop contingency plans to manage risks and ensure smooth execution in critical situations.
- Maintain trackers, share status updates, and conduct post-event reviews.
Qualification Experience:
- Graduate with 610 years of experience in contracting, sales, operations, or MICE.
- Prior exposure to corporate travel, event management, or hospitality will be preferred.
Key Success Factors for the Role:
- Demonstrating a deep understanding of corporate business development and account management.
- Engaging with leading industry professionals and clients, building strong relationships and networks.
- Gaining exposure to data analysis, insights generation, and strategic decision-making.
- Exploring domestic and international MICE destinations through travel opportunities.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
channel businessMICEHospitalityBusiness DevelopmentBusiness Travelguest experienceoperationsClient Satisfactiondata analysiscomplianceEvent Managementfinanceaccount managementCorporate Business Development
About MakeMyTrip
MakeMyTrip
Internet
2.5k+
employees
2000
26 years old
Gurgaon/Gurugram, Haryana
India
About
MakeMyTrip provides Flight Tickets, Hotels, Holiday Packages, Bus and Train / Railway Reservations for India & International travel.
Industries
Internet
Employee ratings
1,014 reviews
3.4/ 5
Culture
3.4
Career growth
2.9
Work-life
3.5
Employees rate it well for
Work Culture139Work Life Balance127Salary98Senior Management95Learning83
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