Business Development Manager

Job Purpose:

• Identify opportunities and customers pan India and create appropriate commercial responses for their requirements.
• Carry out research on new business opportunities, identify likely sales points, develop strategic plans and sales strategies, undertake presentations, and negotiate with prospective customers.
• Identify new business opportunities, strategic partnerships, and potential growth avenues to support business expansion and revenue growth.
• Work closely with leadership to drive strategic initiatives, evaluate investments, and support long-term business planning.

Key Responsibilities

Market Scanning and Business Development

• Assist the National Sales Head in identifying and evaluating new business opportunities through regular market scanning.
• Assist CCSO & Sales Head in identifying and evaluating emerging business opportunities.
• Develop market strategies for specific service requirements and obtain service orders from telecom operators.
• Create strong bid responses in collaboration with the Finance team, including pricing and commercial evaluations; respond to bids, present proposals, negotiate, and close sales opportunities.
• Carry out bid management in selected cases, as required.
• Identify strategic partnerships, new revenue streams, and growth avenues across existing and emerging business segments.

Financial Evaluation & Commercial Analysis

• Build financial models and business cases for new projects, business opportunities, investments, and strategic initiatives.
• Assess commercial viability, profitability, ROI, and investment feasibility to support business decision-making.
• Support pricing, commercial structuring, and financial evaluation of key customer opportunities and bids.

Strategic Planning

• Work with senior leadership to develop business plans, growth strategies, market-entry initiatives, and expansion priorities.
• Support strategic decision-making through market analysis, financial insights, and business performance assessments.
• Track strategic initiatives and monitor progress against business objectives and key performance indicators.

Contract Management

• Lead end-to-end contract management for key customers, covering MSAs, Statements of Work (SoWs), SLAs, change orders, renewals, and amendments, ensuring commercial robustness and risk mitigation.
• Drive commercial structuring and negotiation of complex contracts, balancing revenue growth, margin protection, and long-term customer value.
• Act as the commercial custodian of MSAs for strategic accounts, interpreting clauses, managing deviations, and ensuring alignment with business strategy and regulatory requirements.
• Partner closely with Legal, Finance, Sales, and Operations to translate business intent into clear, enforceable, and scalable contract terms.
• Lead negotiations on pricing models, escalation clauses, payment terms, and other commercial aspects.
• Proactively identify and mitigate commercial and contractual risks, including revenue leakage and unfavorable customer-driven deviations.

Leadership Execution & Cross-Functional Coordination

• Own and drive critical strategic and commercial projects from inception to execution.
• Coordinate with Sales, Finance, Legal, Operations, SCM, Projects, and Delivery teams to ensure timely execution of business objectives.
• Act as a key liaison between leadership and cross-functional teams to drive alignment, accountability, and execution excellence.

New and Emerging Business Operationalization

• Sign up contracts with customers.
• Coordinate with delivery teams (Projects, SA, etc.) to ensure execution as per agreed specifications.
• Negotiate terms and conditions of agreements/contracts with landlords, developers, building owners, and mobile service providers.

Market Intelligence

• Analyze competitors, industry developments, customer opportunities, market trends, and regulatory changes.
• Identify emerging business opportunities, risks, and strategic growth areas.
• Provide actionable market insights to support leadership decision-making.

Customer Relationship Management

• Build long-term relationships with customers.
• Coordinate with Projects and SCM teams on a regular basis to minimize process handoffs and deliver seamless customer service.
• Work with circle and cross-functional teams to achieve business delivery objectives.

Management Reporting

• Prepare leadership presentations, business reviews, investment proposals, performance dashboards, and strategic recommendations.
• Support senior management with periodic reporting, business analytics, and decision-support materials.
• Present business performance updates and strategic insights to leadership as required.

Educational Qualifications Preferred

Degree: MBA Finance

Required Work Experience

• 10+ years of experience in Sales, Business Development, Corporate Strategy, Project Finance, Investment Banking, Management Consulting, Telecom Infrastructure, or a related industry.
• Experience in managing large commercial engagements, strategic initiatives, and customer relationships.
• Experience in Business Development, Corporate Strategy, Project Finance, Investment Banking, Management Consulting, or the CEO's Office.
• Strong financial modelling, analytical, communication, and presentation skills.
• Demonstrated ability to manage complex projects and work with senior leadership.

Competencies

• Contracting
• Pricing & Commercials
• Financial Modelling & Business Case Evaluation
• Strategic Planning & Business Development
• Market Intelligence & Competitive Analysis
• Process Excellence
• Drive for Excellence
• Analytical Problem Solving
• Business Acumen
• Stakeholder Management
• Project Leadership & Execution
• Executive Communication & Presentation Skills

Work Location: Gurgaon, In Office