Business Development Manager

About the Role

We are looking for a proactive and results-oriented Business Development Manager (BDM) to join our Architecture & Interior Design firm.

The candidate will be responsible for generating new business opportunities, developing client relationships, managing leads and converting enquiries into projects.

The role involves working closely with the Principal Architect, Interior Designers, Design Team, Marketing and PR Team to understand client requirements, present the firm's capabilities and take projects from the initial enquiry stage through to closure.

Key Responsibilities

1. Business Development & Lead Generation

Identify and develop new business opportunities for Architecture and Interior Design projects.

Generate leads through networking, referrals, online platforms, social media, exhibitions, events and industry contacts.

Develop relationships with HNI/UHNI clients, developers, corporates, hospitality brands, industrial clients and commercial clients.

Research and identify potential clients and upcoming projects.

Maintain an updated database of prospects and business contacts.

2. Client Relationship Management

Handle incoming enquiries and understand the client's project requirements.

Establish and maintain strong relationships with prospective and existing clients.

Schedule and coordinate initial discussions, site visits and meetings.

Regularly follow up with prospects and maintain communication throughout the sales cycle.

Understand client expectations, budget, timeline and project scope.

3. Project Acquisition & Conversion

Present the firm's architecture, interior design and related services to prospective clients.

Coordinate with the Principal Architect/Design Team for client presentations and meetings.

Prepare and coordinate proposals, fee quotations and presentations.

Follow up on proposals and commercial discussions.

Negotiate professionally with clients while maintaining the firm's positioning and commercial requirements.

Track leads from enquiry meeting proposal negotiation closure.

4. Networking & Partnerships

Build a strong network within the real estate, construction, architecture, interior, hospitality and corporate sectors.

Develop relationships with developers, contractors, consultants, real estate professionals and other industry stakeholders.

Attend networking events, exhibitions, conferences and industry meetings.

Explore strategic collaborations and referral opportunities.

5. Coordination with Internal Teams

Coordinate with the Principal Architect, Interior Designers and Design Team regarding project requirements.

Ensure the design team receives accurate information about the client's requirements.

Coordinate client meetings, presentations and site visits.

Follow up internally on proposals and project-related requirements.

Maintain clear communication between the client and internal team during the business development stage.

6. CRM & Reporting

Maintain an updated lead and client database/CRM.

Track all enquiries, follow-ups, meetings, proposals and conversions.

Prepare regular business development reports.

Monitor the status of all active leads and ensure timely follow-ups.

Analyse lead sources and identify potential areas for business growth.

Key Skills Required

26 years of experience in Business Development / Sales / Client Acquisition.

Experience in Interior Design, Architecture, Real Estate, Construction, Furniture, Luxury or Lifestyle industry will be preferred.

Strong client communication and relationship-management skills.

Excellent presentation and negotiation skills.

Strong follow-up and conversion skills.

Good understanding of the sales/business development cycle.

Strong networking and lead-generation abilities.

Good written and verbal communication.

Comfortable interacting with HNI/UHNI clients, corporate clients and senior decision-makers.

Proficiency in MS Office, Google Workspace and CRM tools.

Ability to prepare basic presentations, proposals and client communication.

Preferred Candidate Profile

The ideal candidate should be:

Confident and well-spoken

Highly presentable and professional

Strong at networking and relationship building

Proactive in generating new opportunities

Comfortable making calls and conducting client meetings

Persistent with follow-ups

Commercially aware and target-oriented

Interested in architecture, interiors, design and luxury spaces

Comfortable coordinating with senior management and design teams

Able to work independently and take ownership of business development activities

Key Performance Areas (KPIs)

New qualified leads generated

Client meetings and site visits arranged

Proposals submitted

Lead-to-client conversion

New projects acquired

Revenue generated through new business

Strategic partnerships developed

Client relationship and follow-up management

Reporting

Reports To: Principal Architect / Management

Work Location

Thane, Mumbai

Experience: 26 Years

Employment Type: Full-Time Role & responsibilities