Business Development Manager

Location: Mohali

Experience Required: Minimum 3 years of experience in international client acquisition for the BPO contact center industry.

Shift Requirements: Must be willing to work in night shifts as per business requirements.

Skills and Qualifications:

- Excellent communication skills, both written and verbal.

- Proven track record of successfully acquiring clients in the international market.

- Strong negotiation and presentation skills.

- Experience in working with CRM systems, workflows, and email campaigns.

- Familiarity with social media marketing techniques is an added advantage.

- MBA in Marketing from a reputed institute preferred.

Responsibilities:

- Identify and develop new business opportunities in the BPO contact center industry, with a focus on acquiring international clients.

- Build and maintain relationships with key decision-makers and stakeholders.

- Develop and execute strategies to meet sales targets and objectives.

- Conduct market research and analysis to identify potential clients and industry trends.

- Prepare and deliver compelling presentations and proposals to prospective clients.

- Negotiate contract terms and conditions, ensuring favorable outcomes for the company.

- Collaborate with internal teams to ensure smooth onboarding and transition of new clients.

- Stay updated on industry developments, competitor activities, and market trends.

- Utilize CRM systems and tools to track and manage client interactions and sales activities.

Benefits:

- Competitive salary package with performance-based incentives.

- Opportunity to work with a dynamic and growing organization in the BPO industry.

- Comprehensive training and professional development opportunities.

- Collaborative work environment with opportunities for career advancement.

How to Apply:

Interested candidates meeting the above requirements are encouraged to submit their updated resume and a cover letter highlighting their relevant experience and achievements to info@zonixbpm.

Note: Only shortlisted candidates will be contacted for further evaluation.