Business Development Manager

Role Overview

The Business Development Manager (BDM) will drive sales and market adoption of Sioniq JOS, a specialized enterprise business solution for the jewelry sector. The role involves identifying business opportunities, developing strategic relationships, overseeing client acquisitions, and ensuring customer success across the Karnataka region.

Key Responsibilities

• Business Development & Sales
• Identify, qualify, and acquire new jewelry retailers, wholesalers, and manufacturers for Sioniq.
• Drive the entire sales cycle — from lead generation to demos, proposals, negotiation, and closure.
• Develop and execute strategic plans to achieve market penetration and growth targets.
• Gather market intelligence on competitors, customer needs, and ERP trends in the jewelry domain.
  
  

Client Engagement

• Conduct detailed product presentations and demonstrations tailored to jewelry business workflows (inventory, karat tracking, manufacturing, billing, etc.).
• Understand client pain points and align ERP modules accordingly.
• Build strong relationships with key decision-makers — owners, finance heads, and IT managers in jewelry businesses.
• Coordinate with the implementation and support teams to ensure smooth onboarding and customer satisfaction.
  
  

Market Development

• Represent Sioniq in trade events, jewelry expos, and industry associations across Tamil Nadu.
• Collaborate with local partners, resellers, and system integrators to expand reach.
• Generate regional insights to support product localization and roadmap development.
• Account Management
• Manage existing clients to increase user adoption, module upgrades, and renewals.
• Monitor client performance metrics and identify cross-sell or upsell opportunities.
• Ensure consistent communication and feedback loops with customers.
  
  

Education

Desired Candidate Profile:

• Graduate in Business, Engineering, or IT (MBA preferred).
  
  

Experience

• 4–8 years of experience in B2B software sales, preferably IT Operations, ERP, SaaS, or IT solutions for the jewelry or retail sectors.
• Strong understanding of jewelry business operations — retail management, inventory, bullion accounting, and manufacturing.
• Skills:
• Proven track record in ERP or enterprise software sales.
• Excellent communication, negotiation, and presentation skills.
• Regional language proficiency .
• Strong networking ability and understanding of regional market nuances.
• Tech-savvy with hands-on ability to conduct ERP product demos.
  
  

Personal Attributes

• Self-driven, goal-oriented, and comfortable with travel (50–60%).
• Ability to work independently while aligning with company strategy.
• High integrity, customer focus, and business acumen.
• Should have Laptop and a two-wheeler
  
  

Key Performance Indicators (KPIs)

• New client acquisitions and revenue targets in Karnataka Region
• Pipeline conversion ratio and sales cycle time.
• Customer retention and satisfaction scores.
• Market share contribution and product visibility in target region.