Business Development Manager

Locations: Mumbai | Bengaluru | Chennai
Experience: 4 - 8 Years
Industry: SaaS | ERP | Enterprise Software
Employment Type: Full-time

Job Overview

Sioniq Tech is looking for an experienced Business Development Manager (BDM) to drive sales and market adoption of Sioniq JOS, a specialized enterprise business solution designed for the jewellery industry.

The role will be responsible for identifying new business opportunities, acquiring jewellery retailers, wholesalers and manufacturers, managing the complete sales cycle, building strategic client relationships and driving revenue growth across the assigned region.

Key Responsibilities

Business Development & Sales

• Identify, qualify and acquire new customers in the jewellery industry.
• Generate and manage leads through direct prospecting, referrals, networking, events and partnerships.
• Manage the complete sales cycle from lead generation and qualification to product demo, proposal, negotiation and closure.
• Develop and execute regional sales strategies to achieve revenue and business growth targets.
• Build and maintain a strong sales pipeline.
• Conduct market research and track competitors, customer requirements and ERP trends.

Client Engagement & Product Demos

• Conduct product presentations and ERP demonstrations for jewellery businesses.
• Understand customer requirements and business processes including inventory, billing, manufacturing, karat tracking, bullion accounting and retail operations.
• Present relevant Sioniq JOS modules and solutions based on customer needs.
• Build relationships with key decision-makers including business owners, finance heads and IT managers.
• Coordinate with implementation and support teams to ensure smooth customer onboarding.

Market Development

• Develop relationships with jewellery retailers, wholesalers, manufacturers, industry associations and local business networks.
• Represent Sioniq at jewellery exhibitions, trade shows, conferences and industry events.
• Identify and develop partnerships with resellers, channel partners and system integrators.
• Gather regional market insights and customer feedback to support business and product growth.

Account Management

• Maintain strong relationships with existing customers.
• Identify upselling, cross-selling, module expansion and renewal opportunities.
• Monitor customer requirements and ensure regular communication and engagement.
• Work with internal teams to address customer concerns and improve customer satisfaction.

Candidate Profile

Education

• Graduate in Business, Engineering, IT or a related field.
• MBA will be an added advantage.

Experience

• 4 - 8 years of experience in B2B software sales, ERP, SaaS, enterprise software or IT solutions.
• Experience in jewellery, retail, ERP or business management software will be preferred.
• Proven track record in enterprise software/ERP sales and new client acquisition.
• Experience managing the complete sales cycle from prospecting to closure.

Required Skills

• Strong B2B sales and business development skills.
• Excellent communication, presentation and negotiation skills.
• Ability to conduct ERP/software product demonstrations.
• Strong networking and relationship-building skills.
• Good understanding of regional business markets.
• Proficiency in the local/regional language.
• Strong customer-facing and consultative selling skills.
• Comfortable using CRM and other sales tools.

Personal Attributes

• Self-driven, target-oriented and results-focused.
• Strong business acumen and customer orientation.
• Ability to work independently and manage regional sales activities.
• Willingness to travel extensively (50 - 60%).
• High integrity and strong relationship-management skills.

Other Requirements

• Candidate should have a valid driving licence and two-wheeler.
• Candidate should have a laptop.
• Willingness to travel within the assigned region is essential.

Key Performance Indicators (KPIs)

• New customer acquisition
• Revenue achievement against targets
• Sales pipeline generation and conversion
• Sales cycle time
• Customer retention and satisfaction
• Upselling and cross-selling opportunities
• Market development and Sioniq JOS visibility in the assigned region