Business Development Manager

Role & responsibilities

• Acquisition of new-to-bank clients (NTB Salary & High Value Salary Accounts)
• Opening of Current Accounts and Savings Accounts (CASA)
• Ensure salary credits in all sourced accounts
• Engage with customers to increase cross-sell and generate leads for other banking products
• Provide intensive client coverage to meet defined scorecard targets
• Ensure process and compliance adherence at all times
• Handle individual client requirements, requests, and complaints in coordination with the Relationship Manager (RM)
• Report issues/concerns to RM / RH / CO for corrective action
• Ensure high FTR (First Time Right) on sourced accounts as per bank benchmarks