Business Development Manager

Job Description: Business Development Manager

Company: TranceForm
Department: SANWARE/Tiles
Section: SALES
Reporting Manager: Directors / MD

Job Summary:

The Business Development Manager for the SANWARE and tiles sales team at TranceForm will lead efforts to expand market presence and drive sales within the home improvement, building materials, and sanitary ware sectors. This role involves strategic planning, establishing and maintaining relationships with key stakeholders such as clients, architects, interior designers, and builders. The Business Development Manager will be accountable for meeting sales targets and ensuring high levels of customer satisfaction through effective after-sales service.

Key Responsibilities:

1. Client Engagement:
• Attend to clients on the showroom floor.
• Prepare and present quotations and presentations.
• Follow up with clients to close deals.
• Provide technical information to service teams and clients.
2. Sales Process Management:
• Manage post-sales processes, including material indenting, dispatch scheduling, and after-dispatch service queries.
• Conduct site meetings with clients and architects to ensure project requirements are met.
• Supply pricing and related information to the sales team.
3. Relationship Building:
• Meet potential clients to establish long-lasting relationships.
• Represent TranceForm effectively with a comprehensive knowledge of our offerings.
• Research consumer needs and upcoming projects.
• Engage with architects and interior designers to bring clients to the showroom.
• Collaborate with builders to promote and push for our brand.
4. Strategic Collaboration:
• Work closely with accounts, logistics, purchase, warehouse, and sales departments to ensure smooth operations and customer satisfaction.

Note: - Additional responsibilities can be added whenever it required by Management.

Competency-Based Responsibilities Matrix:

Key Responsibility Area

Key Performance Indicator (KPI)

Skills Required

Client Engagement

Sales target achievement, customer ratings

Good communication, product knowledge, MS Office

Sales Process Management

Project sales target achievement, low dues

Product & Technical knowledge, organized, Selling Skills, follow-up skills

Relationship Building

New architect and interior designer introductions

Networking, rapport building, higher value sale conversion

Strategic Collaboration

Effective inter-department coordination

Collaborative skills, problem-solving, strategic thinking

Educational Qualifications:

• Required: MBA in Sales and Marketing

Experience:

• Total Experience: 7+ years
• Specific Industry Experience: 5+ years in home improvement, building materials, sanitary ware, or tiles

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