Business Development Manager

Key Responsibilities

Business Planning & Growth

• Support the Business Head in formulating business and growth plans.
• Drive portfolio growth across MSME LAP, Working Capital, Supply Chain Finance, and Machinery Finance products.
• Monitor business performance against budgets and growth targets.
• Identify growth opportunities and recommend corrective actions to improve business outcomes.

Sales Performance Management

• Drive achievement of business disbursement, revenue, and profitability targets.
• Conduct periodic reviews with Zonal and field sales teams.
• Monitor sales funnel metrics including lead generation, login, sanction, disbursement, and conversion ratios.
• Ensure productivity enhancement across sales channels and geographies.

KRA & Target Management

• Design and implement KRAs and scorecards for sales teams.
• Drive target allocation, tracking, and performance reviews.
• Monitor individual, regional, and product-wise productivity metrics.
• Support performance evaluation and incentive tracking.

Portfolio & Collections Governance

• Monitor portfolio quality, delinquency trends, and collection efficiency.
• Conduct regular reviews with frontline team teams to drive portfolio health.
• Coordinate with Product, Risk and Credit teams to ensure sustainable portfolio growth.

MIS & Business Analytics

• Develop and review business MIS dashboards.
• Track key performance indicators including disbursements, sanctions, productivity, yield, portfolio quality, collections, liabilities CASA
• Present actionable insights and management reports to senior leadership.
• Drive data-based decision-making across the business.

Invoice & Vendor Management

• Manage vendor invoices related to sourcing channels, agencies, technology partners, and business operations.
• Ensure timely verification, approvals, and processing of invoices.
• Monitor budget utilization and cost efficiency.

Stakeholder Management

• Collaborate with Credit, Operations, Product, Risk, Collections, Finance, and Technology teams for seamless execution.
• Drive issue resolution and process improvements across business functions.
• Facilitate regular business review meetings and leadership updates.

Key Performance Indicators (KPIs)

• Business disbursement achievement
• Portfolio growth and profitability
• Productivity per sales resource
• Login-to-sanction and sanction-to-disbursement conversion ratios
• Collection efficiency and portfolio quality metrics
• KRA and target achievement across teams
• Turnaround time improvements
• Accuracy and timeliness of MIS and management reporting
• Cost and invoice management efficiency

Desired Candidate Profile

Experience

• 3-7 years of experience in Commercial Banking, MSME Banking, Business Banking, or NBFC lending.
• Experience in sales management, business analytics, portfolio management, and stakeholder coordination.

Skills

• Business planning and performance management
• Sales governance and productivity management
• Strong analytical and MIS capabilities
• Portfolio monitoring and collections understanding
• Excellent communication and stakeholder management
• Leadership and team management skills
• Proficiency in Excel, PowerPoint, and business reporting tools

Educational Qualification

• MBA / PGDM (Finance, Marketing, Banking) preferred.