Business Development Manager - Toronto, Canada

Role & responsibilities

We are seeking an experienced and results-driven Business Development Manager (BDM) to lead and expand Clover Infotechs presence in the Canada (Toronto /Ontario region). The role will focus on driving new business, building strategic client relationships, and growing revenue across key service lines including Managed Services, Cybersecurity, ServiceNow, and Oracle technologies.

This is a high-impact, client-facing role requiring strong hunting capability, domain understanding, and an established network in target industries such as BFSI, Retail, and Pharma.

Preferred candidate profile

Key Responsibilities

1. Business Development & Revenue Growth

• Drive new logo acquisition and expand existing accounts within the assigned geography.
• Achieve and exceed sales targets, pipeline growth, and revenue goals.
• Identify and pursue opportunities across:
• Managed Services (Application & Infrastructure)
• Cybersecurity services
• ServiceNow implementations and support
• Oracle (EBS & Fusion Cloud) solutions
• Build and manage a strong sales pipeline with accurate forecasting.

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2. Client Relationship Management

• Establish and nurture relationships with CXOs, CIOs, CTOs, and Senior IT stakeholders.
• Lead client discussions, presentations, and solution positioning at executive level.
• Act as a trusted advisor for customers digital transformation and IT modernization initiatives.

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3. Sales Strategy & Account Planning

• Develop account plans and territory strategies for Canada (Toronto /Ontario region) region.
• Identify cross-selling and upselling opportunities across service lines.
• Collaborate with delivery, pre-sales, and solution teams to craft winning proposals.

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4. Proposal & Deal Management

• Own end-to-end sales lifecycle: lead generation qualification proposal negotiation closure.
• Lead participation in RFPs, RFIs, and proactive proposals.
• Structure deals including pricing, commercials, and contract negotiations.

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5. Market Intelligence & Positioning

• Track industry trends in Managed Services, Cybersecurity, ServiceNow, and Oracle ecosystems.
• Analyze competitor strategies and position Clovers offerings effectively.
• Represent Clover at industry events, networking forums, and client meetings.

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6. Collaboration & Internal Alignment

• Work closely with:
• Delivery teams for solution feasibility
• Pre-sales teams for technical proposals
• Leadership for strategic alignment
• Provide insights to leadership on market demand, client expectations, and growth opportunities.

Required Skills & Competencies

Sales & Business Skills

• Strong hunting mindset with proven track record of opening new accounts.
• Experience in IT services sales in the Canada (Toronto /Ontario region) market,.
• Strong understanding of consultative selling and solution-based approach.
• Ability to manage large deals and complex sales cycles.

Domain Expertise

• Good understanding of at least two of the following:
• Managed Services (AMS / Infra / Cloud support)
• Cybersecurity (SOC, GRC, Identity, Risk & Compliance)
• ServiceNow (ITSM, ITOM, CSM)
• Oracle (EBS / Fusion Cloud ERP)
• Existing client network in BFSI / Retail / Pharma sectors preferred.
• Familiarity with onshore-offshore delivery models.
• Willingness to travel across Canada (Toronto /Ontario region) as required.

KPIs / Success Metrics

• New business revenue (quarterly/annual targets)
• Number of new logos acquired
• Pipeline value and conversion rate
• Account growth (upsell/cross-sell)
• Client satisfaction and retention