Business Development Manager - SME Agency

Role & responsibilities:

Agency Recruitment & Development

- Recruit and onboard agents and brokers-turned-agents with SME and commercial client networks (traders, manufacturers, shop owners, MSMEs).

- Develop agents to handle consultative, relationship-led selling and sustain long-term retention.

Sales Planning & Execution

- Drive SME business (fire, marine, property, liability, group health, engineering) through the agency network with clear targets and pipeline reviews.

- Support agents in client needs analysis, cross-selling, and larger-ticket closures, coordinating with underwriting on pricing and terms.

- Track portfolio quality, renewals, and claims experience.

Training & Capability Building

- Train agents on SME products, coverage structuring, risk assessment basics, and policy wording.

- Build skills in client presentations, negotiation, and compliance awareness.

Compliance & Reporting

- Ensure adherence to IRDAI regulations, KYC, and underwriting norms, with proper documentation on every proposal.

- Report on premium, pipeline, renewals, and agent performance on schedule.