Business Development Manager - Sales

Primary Role

To drive business development and revenue growth by identifying new business opportunities, developing strategic customer relationships, managing the sales pipeline and converting qualified opportunities into business across assigned markets and products.

1. Business Development & New Customer Acquisition

• Identify and develop new business opportunities across assigned markets and segments.
• Build relationships with institutions, enterprises, organizations and strategic prospects.
• Develop new accounts and expand the customer base.
• Generate opportunities through direct prospecting, references, industry contacts and business networks.
• Maintain a healthy pipeline aligned with assigned revenue targets.

2. Sales Target & Revenue Achievement

• Own and deliver assigned monthly, quarterly and annual sales targets.
• Drive opportunities from initial engagement through commercial closure.
• Develop account-wise business plans for achieving revenue targets.
• Monitor pipeline value against target and take corrective action to address gaps.
• Ensure consistent revenue generation from new and existing accounts.

3. Strategic Account Management

• Build and maintain strong relationships with key customers and decision-makers.
• Understand customer business requirements and identify opportunities for additional solutions.
• Develop account expansion and cross-selling opportunities.
• Conduct regular business discussions with strategic accounts.
• Ensure customer requirements are communicated to the relevant internal teams.

4. Opportunity Management

• Own the complete sales cycle for assigned opportunities.
• Qualify opportunities based on business potential, requirement, budget, authority and timeline.
• Maintain accurate opportunity stages, expected closure dates and deal values.
• Track stalled opportunities and develop appropriate follow-up strategies.
• Ensure timely movement of opportunities through the sales funnel.

5. Solution & Product Sales

• Understand Mindlogicx products and solutions and position them according to customer requirements.
• Conduct business-level product presentations and demonstrations where applicable.
• Coordinate with Pre-Sales/Product/Technology teams for technical demonstrations and solution discussions.
• Participate in proposal and techno-commercial discussions.
• Ensure customer requirements are accurately captured before proposal submission.

6. Proposal, Negotiation & Closure

• Coordinate preparation and submission of proposals and quotations.
• Lead commercial discussions with customers within the approved commercial framework.
• Negotiate effectively to improve conversion and business value.
• Drive opportunities towards closure within the agreed sales cycle.
• Coordinate internally for approvals required for commercial closure.

7. Business Relationship & Partnership Development

• Identify potential strategic business partners and institutional relationships.
• Develop relationships that can generate sustainable business opportunities.
• Explore channel, alliance and referral opportunities in coordination with the Sales Head.
• Support partner-led business development initiatives where assigned.

8. Sales Pipeline & Forecast Management

• Maintain a minimum required qualified pipeline against assigned targets.
• Submit accurate weekly and monthly sales forecasts.
• Track opportunity value, probability, expected closure and next action.
• Highlight revenue risks and pipeline gaps to the Reporting Manager.
• Ensure CRM/sales tracker is updated regularly.

9. Internal Coordination

• Coordinate with Pre-Sales, Product, Technology, Finance, Legal and Operations teams for sales execution.
• Ensure timely resolution of customer requirements and commercial issues.
• Coordinate sales handover to the implementation/service delivery team after closure.
• Ensure all customer commitments are properly communicated and documented.

10. Sales Reporting & Accountability

• Submit daily/weekly sales activity reports as required.
• Provide weekly pipeline and opportunity status.
• Report target vs. achievement and reasons for any shortfall.
• Maintain complete and accurate customer and opportunity records.

Take full ownership of assigned business development activities and revenue outcomes.