Business Development Manager - Retail, Distribution & Operations

Drive retail growth and market expansion by developing distributor, retail, HORECA, quick commerce, and e-commerce channels while overseeing packaging, quality, and operational readiness to ensure consistent product availability and customer satisfaction.

What you'll do

• Identify, onboard, and manage distributors, retailers, supermarkets, HORECA partners, and channel partners
• Expand product presence across modern trade, general trade, quick commerce, and e-commerce channels
• Negotiate commercial agreements, pricing, margins, and promotional activities
• Monitor market trends, competitor activities, and channel performance
• Drive sales growth and achievement of revenue targets
• Coordinate inventory planning and product availability across channels
• Work with logistics and fulfillment partners to ensure timely deliveries
• Support onboarding of new distribution and retail partners
• Coordinate with packaging vendors and suppliers
• Monitor packaging quality, timelines, and cost efficiency
• Identify and onboard new vendors as required
• Ensure packaging standards align with brand requirements
• Oversee product quality standards across production, packaging, warehousing, and distribution
• Coordinate product inspections and quality checks
• Track customer complaints and quality-related issues
• Work with production partners to implement corrective and preventive actions
• Ensure compliance with applicable food safety and quality standards
• Prepare sales, channel, quality, and operational performance reports
• Monitor distributor performance and retail coverage
• Recommend actions to improve sales, quality, and operational efficiency
  
  

What we're looking for

• 3-8 years of experience in FMCG, food and beverage, consumer products, or retail distribution
• Experience managing distributors, retail channels, and vendor relationships
• Understanding of packaging, quality assurance, and operational processes
• Strong negotiation, communication, and relationship management skills
• Ability to work across sales, operations, and quality functions in a fast-growing business
  
  

Nice to have

• Experience handling quick commerce and e-commerce growth initiatives
• Hands-on experience with channel performance reporting and KPI dashboards
  
  

What you get

• High ownership role across sales, operations, and quality functions
• Opportunity to build and scale distribution for a fast-growing wellness coffee brand
• Cross-functional exposure with direct impact on growth and customer experience
• Fast-paced environment with strong learning and leadership growth opportunities
  
  

Apply now - send us your CV

Share this opening

LinkedInFacebookXWhatsApp