Business Development Manager (Inbound)

Job Description

Great user experiences begin with meaningful conversations. We're looking for a Business Development Manager who can be the face of NetBramha for every high-intent inbound lead across global markets (US, APAC, MENA), running sharp discovery, navigating solutioning with internal teams & shaping value-led proposals that drive deals to closure.

If you bring polished, empathetic communication, a strong grasp of the end-to-end user experience lifecycle & the ability to translate complex client requirements into structured solutions while balancing commercial outcomes with long-term relationship building, this role is built for you.

Requirements

What you'll do:

• Drive inbound business growth & revenue generation across global markets
• Own & lead the end-to-end sales lifecycle for qualified inbound opportunities
• Build strong, trust-driven relationships with founders, design leaders & decision-makers
• Lead strategic business conversations that align client goals with NetBramha's design & digital capabilities
• Collaborate cross-functionally to shape scalable, value-driven solutions for clients
• Contribute market intelligence & customer insights to strengthen business strategy & positioning

What you'll own:

• Inbound Opportunity Management: Own the complete sales closure cycle including qualification, discovery, solutioning, proposal creation, negotiation & deal closure for design & digital transformation engagements
• Speed to Lead: Respond to every inbound lead swiftly & ensure a premium, well-orchestrated experience from the very first touchpoint to the final decision
• Consultative Sales: Lead structured discovery conversations with clients to understand business challenges, goals, design vision & success metrics beyond just feature requirements
• Strategic Solutioning: Collaborate with design & strategy teams to co-create practical, value-driven solutions, estimates & engagement models. Work closely with technical leaders to validate feasibility & surface trade-offs before pitching solutions to clients
• Client Relationship Management: Build & nurture long-term relationships with clients through regular engagement, strategic conversations & value-driven interactions
• Proposal & Commercial Ownership: Independently manage proposals, commercial discussions, MSAs, SOWs, NDAs, DPAs & renewals in coordination with relevant internal stakeholders
• Pipeline & Target Management: Own sales pipeline health & revenue targets, tracking KPIs covering speed-to-lead, discovery-to-call conversion, proposal-to-win rate & ACV with full accountability for outcomes
• Stakeholder Collaboration: Work closely with marketing, strategy, design & delivery teams to ensure alignment between business opportunities & execution capabilities
• CRM & Reporting: Maintain accurate CRM records, sales forecasts, opportunity tracking & reporting visibility using CRM & modern sales tools
• Seamless Handovers: Coordinate smooth, well-documented transitions to delivery & account management teams so clients feel fully supported before the engagement kicks off
• Opportunity Acceleration: Proactively address objections, risks & delays while ensuring opportunities move effectively through the sales funnel toward closure
• Voice of the Customer: Translate client feedback, market insights & customer expectations into actionable inputs for positioning, case studies & business strategy
• Beyond the Brief: Take initiative to warm, qualify & convert opportunities beyond assigned targets, treating pipeline growth as a personal commitment

Who are we looking for

• Brings 6–9 years of experience in consultative B2B sales and business development across services, technology, or design-driven organisations.
• Demonstrated success in closing mid-to-high value inbound opportunities involving complex stakeholder ecosystems and global buying cycles across regions such as the US, APAC, and MENA.
• Possesses a strong understanding of the end-to-end digital experience lifecycle, spanning discovery, UX/UI design, and development collaboration.
• Demonstrated ability to lead strategic business conversations with founders, design leaders & senior stakeholders
• Excellent written & verbal communication skills with confidence in handling global client interactions
• Strong consultative selling & relationship-building capabilities with a business outcome-oriented mindset
• Natural storyteller with the ability to anchor client conversations in business outcomes, not just features or effort estimates
• Proven ability to independently manage proposals, negotiations, contracts & commercial discussions
• High responsiveness, ownership & accountability with comfort working across distributed teams, async communication & global time zones
• Strong analytical & strategic thinking skills with the ability to identify opportunities, risks & growth areas
• Proficiency in CRM(Pipedrive/Hubspot) platforms, sales enablement tools, AI-powered productivity tools, MS Office & Google Suite
• Structured & organised approach to managing multiple opportunities, stakeholders & timelines simultaneously
• Ability to collaborate cross-functionally & align business development efforts with company growth objectives
• MBA or equivalent business qualification is an added advantage