Business Development Manager-General Staffing

Roles and Responsibilities:

• Drive business development initiatives in the General Staffing & Recruitment segment.
• Identify, prospect, and onboard new clients/accounts to expand the organization's business portfolio.
• Lead the end-to-end client management process, including stakeholder management and relationship building.
• Work closely with the delivery and recruitment teams to ensure consistent and timely fulfillment of client requirements.
• Manage client expectations and ensure high levels of customer satisfaction and retention.
• Oversee commercial aspects including billing, collections, and payment follow-ups.
• Develop and maintain strong relationships with key client stakeholders and decision-makers.
• Own and achieve Year-on-Year (YOY) business growth and revenue targets.
• Drive growth across both volume and value-based business opportunities.
• Identify opportunities to expand existing accounts through cross-selling and up-selling of staffing solutions.
• Contribute to the growth and expansion of the Managed Services business.
• Prepare business plans, sales strategies, and regular performance updates for management.
  
  

Required Skillset:

• Strong experience in General Staffing and Recruitment sales/business development.
• Proven track record of new client acquisition and account sign-ups.
• Strong stakeholder management and relationship-building skills.
• Excellent communication, negotiation, and presentation abilities.
• Strong sales orientation with a proven ability to achieve revenue targets.
• Ability to manage multiple clients and stakeholders effectively.
• Experience in handling managed services/staffing solutions will be highly preferred.
• Strong commercial acumen with an understanding of billing and collection processes.
• Result-oriented, proactive, and capable of working in a target-driven environment.

Candidate Profile:

• A Graduate degree from a recognized institution.
• 5+ years of relevant experience in Non-IT Staffing, Recruitment, or Workforce Solutions.
• Demonstrated experience in business development, client acquisition, and account management.
• Experience managing both business growth and client relationships.

Candidates with experience in Managed Services will have an added advantage.