Business Development Manager - E-commerce
Impact Hr N Km Solutions · Nashik · onsite · Posted 42d ago
Undisclosed2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
"> RSS Feed
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries via phone, email, chat, or other communication channels.
Resolve customer complaints and issues in a timely and efficient manner.
Provide accurate information about products, services, policies, and procedures.
Maintain customer records and update information in CRM systems.
Escalate complex issues to relevant departments when necessary.
Follow up with customers to ensure issue resolution and satisfaction.
Meet service quality standards, productivity targets, and customer satisfaction goals.
Assist customers with account-related queries, transactions, and service requests.
Ensure compliance with company policies and service protocols.
Experience 2 - 3 Years Salary 2 Lac 50 Thousand To 3 Lac 50 Thousand P.A. Industry Sales & Marketing / Business Development / Telecaller Qualification Key Skills E-commerce Developer E Commerce Developer E-commerce Manager E Commerce Manager E-commerce Ecommerce Developer Handle inbound and outbound customer calls professionally.
Respond to customer inquiries via phone, email, chat, or other communication channels.
Resolve customer complaints and issues in a timely and efficient manner.
Provide accurate information about products, services, policies, and procedures.
Maintain customer records and update information in CRM systems.
Escalate complex issues to relevant departments when necessary.
Follow up with customers to ensure issue resolution and satisfaction.
Meet service quality standards, productivity targets, and customer satisfaction goals.
Assist customers with account-related queries, transactions, and service requests.
Ensure compliance with company policies and service protocols.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactioncrmService qualitycrm systemsOutboundCustomer ComplaintsBusiness DevelopmentE-commerceIndustry SalesSalescomplianceinboundmarketing