Business Development Intern

Company Description The Belgian Waffle Xpress (TBWXpress) started in 2020 as a single cloud kitchen in Chandigarh and has grown into a fast-expanding dessert brand with 15+ outlets across India and more launching every quarter. Known for award-winning flavors, TBWXpress has received Zomato Restaurant Awards 2024 for Best in Desserts, Swiggy GreenDot Awards 2024 for Best in Cakes, and multiple Restaurant Guru recommendations. The brand operates on a lean, low-risk franchise model with tech-enabled systems, centralized POS, and strong support in training, supply chain, and marketing. With over 40 eggless menu variants, including sweet and savory waffles, shakes, and seasonal desserts, TBWXpress focuses on high customer delight and efficient operations. The company is actively partnering with entrepreneurs in Tier 2 and Tier 3 cities to build profitable, accessible QSR/dessert outlets.

Role Description The Business Development Intern will support growth initiatives for The Belgian Waffle Xpress, focusing on franchise expansion and local market development. This internship role is on-site and based in Panchkula, where the intern will assist in identifying potential franchise partners, conducting market and competitive research, and helping prepare presentations and proposals. Daily tasks include lead generation through online and offline channels, maintaining lead databases, coordinating with prospects, and supporting follow-ups and basic customer service interactions. The intern will also assist with data analysis of store performance, aggregators ratings, and customer feedback to generate insights for business decisions. The role offers hands-on exposure to QSR/dessert franchising, operations, and marketing in a fast-growing food brand.

Qualifications

• Strong Analytical Skills to interpret data, assess market potential, and support business decision-making.
• Effective Communication abilities for interacting with potential franchise partners, internal teams, and customers.
• Lead Generation experience or aptitude, including outreach, prospecting, and maintaining contact records.
• Market Research skills to study local demographics, competitors, and franchise opportunities.
• Customer Service orientation to support positive interactions and resolve basic queries from prospects and customers.
• Pursuing or recently completed a degree in Business, Marketing, Hospitality, or a related field.
• Comfort with MS Office or Google Workspace and basic familiarity with online research tools.
• Proactive, detail-oriented, and able to work collaboratively in a fast-paced on-site environment.
• Interest in QSR, franchising, or the food and beverage industry is highly beneficial.