Business Development Executive

Key Responsibilities

• Identify and generate new business opportunities in LCL, FCL, and Air Freight.
• Develop and maintain relationships with importers, exporters, traders, manufacturers, and other logistics customers.
• Focus on acquiring and expanding business from the UK and Qatar markets.
• Conduct market research to identify potential customers and emerging business opportunities.
• Generate leads through cold calling, email campaigns, networking, referrals, LinkedIn, and other channels.
• Understand customer shipping requirements and coordinate with operations and pricing teams to provide suitable freight solutions.
• Prepare and submit competitive quotations and follow up with prospects to convert enquiries into business.
• Negotiate rates and commercial terms with customers while maintaining company profitability.
• Achieve monthly and annual sales, revenue, and volume targets.
• Maintain regular follow-ups with existing customers to increase business and customer retention.
• Coordinate with overseas agents, shipping lines, airlines, transporters, and internal operations teams.
• Monitor customer shipments and proactively address service-related issues when required.
• Maintain accurate records of leads, quotations, customer interactions, and sales activities in the CRM/system.
• Track competitor activities, market rates, and industry trends in the UK and Qatar markets.
• Prepare regular sales reports and provide updates to management.

Required Skills & Qualifications

• Bachelor's degree or equivalent qualification in Business, Logistics, Supply Chain, or a related field.
• 25 years of experience in freight forwarding, logistics, shipping, or international transportation sales.
• Good understanding of LCL, FCL, Air Freight, import/export, and international shipping processes.
• Experience dealing with customers or agents in the UK and/or Qatar will be an advantage.
• Strong knowledge of freight forwarding terminology, documentation, and commercial processes.
• Excellent English communication, presentation, negotiation, and interpersonal skills.
• Strong lead-generation and customer-acquisition abilities.
• Target-oriented, self-motivated, and capable of working independently.
• Good knowledge of MS Office and CRM/sales management systems.