Business Development Executive

TCC Events & Weddings is looking for a Business Development & Client Relations Executive to manage incoming enquiries and help convert them into confirmed clients.

This is a client-facing sales and relationship management role. The primary responsibility will be to respond to enquiries, understand client requirements, maintain regular follow-ups, schedule meetings and manage each lead through the sales process until closure.

We are not looking for a telecaller or field-sales executive. We are looking for someone who communicates well, is confident speaking with clients and is disciplined with follow-ups.

Role & responsibilities

• Handle incoming enquiries received through WhatsApp, Instagram, calls, referrals, website and digital marketing campaigns.
• Contact new enquiries promptly and professionally.
• Speak with prospective clients to understand their event type, date, venue/location, guest count, requirements and approximate budget.
• Introduce TCC Events & Weddings and explain our services clearly.
• Qualify genuine leads and identify potential business opportunities.
• Share relevant company profiles, event portfolios and service information with prospective clients.
• Schedule client meetings/consultations with the management team.
• Maintain regular follow-ups after enquiries, meetings and proposals.
• Coordinate internally for quotations/proposals and ensure they are sent on time.
• Maintain an updated lead tracker/CRM with client details, enquiry status, last communication and next follow-up date.
• Ensure no genuine enquiry is missed or left unattended.
• Assist in converting qualified enquiries into confirmed business.
• Support business development for weddings, social events and corporate events.
• Provide weekly updates on enquiries, meetings, proposals, conversions and pending follow-ups.

Preferred candidate profile

• Graduate with 02 years of experience in business development, sales, client servicing or customer relationship management.
• Strong spoken and written English and Hindi.
• Confident communicating with clients over phone, WhatsApp and in person.
• Good interpersonal and relationship-building skills.
• Organised and consistent with follow-ups.
• Comfortable maintaining Excel/Google Sheets or a basic CRM.
• Presentable, professional and comfortable dealing with premium clients.
• Able to understand client requirements rather than simply making sales calls.
• Chandigarh Tricity-based candidates preferred.
• Experience in events, weddings, hospitality/hotels, advertising, travel, luxury retail or other client-facing service businesses would be an advantage.

Perks and benefits

Performance-based incentives