Business Development Executive

Sales Executive GetWetFit & Co.
Location: Delhi NCR
Department: Business Development
Reports to: Head of Business Development
Experience Required:
Minimum 2-3 years in sales, preferably in hospitality, wellness, luxury, or events
Good communication skills (calls + messages)
Comfortable with sales and customer handling
Organized and quick in execution
Basic understanding of social media and CRM tools
Role Objective
To drive daily sales and bookings, manage customer interactions, and ensure a smooth
experience from inquiry to session completion.
Reporting To
Head of Sales / Sales Manager
Key Responsibilities
1. Daily Sales & Conversions
Respond to:
Instagram DMs
WhatsApp / calls
Convert inquiries into confirmed bookings for sessions and events
2. Booking Management
Manage and update the booking platform/dashboard
Ensure:
All bookings are correctly recorded
Payments are tracked properly
3. Session Coordination
Create daily session sheets with:
Participant details
Session info
Share with the operations team on time

4. Package Sales
Promote and sell:
Session packages
Memberships
Encourage repeat bookings
5. Upselling
Upsell:
Upcoming sessions
Events
Packages
Engage with participants immediately after sessions to drive repeat sales
6. Customer Experience & Grievance Handling
Handle:
Customer queries
Complaints or issues
Ensure quick and professional resolution
What This Role Owns
Daily bookings and sales
Customer communication
Booking accuracy
Upselling and repeat business
Simple Definition of Success
High conversion from inquiries to bookings
Smooth coordination with operations
Happy customers
Increase in repeat bookings and package sales