Business Development Executive

Role & Responsibilities Inside Sales Specialist

• Generate and qualify leads through calls, WhatsApp, email, social media, and other channels.
• Connect with prospective customers/students, understand their requirements, and recommend suitable programs or services.
• Conduct product/service presentations and explain features, benefits, pricing, and value propositions.
• Follow up consistently with leads and move prospects through the sales funnel.
• Achieve daily, weekly, and monthly sales and conversion targets.
• Maintain accurate records of leads, follow-ups, conversations, and conversions in the CRM.
• Handle customer queries, objections, and concerns professionally and convert them into sales opportunities.
• Coordinate with the marketing and operations teams to ensure smooth lead management and customer onboarding.
• Build and maintain strong relationships with prospective and existing customers.
• Track sales performance and provide regular updates on lead status and conversions.
• Stay updated on company offerings, competitors, industry trends, and customer requirements.
• Continuously identify new approaches to improve lead conversion and overall sales performance.

Preferred Candidate Profile

• Bachelor's degree in Business Administration, Marketing, Sales, Communications, or a related field is preferred.
• 0–3 years of experience in inside sales, telesales, business development, or customer-facing roles.
• Freshers with strong communication and convincing skills are also encouraged to apply.
• Excellent verbal and written communication skills.
• Strong interpersonal, negotiation, persuasion, and objection-handling abilities.
• Comfortable making a high volume of calls and following up with prospects.
• Target-oriented, self-motivated, and able to work independently.
• Good understanding of sales processes and lead conversion.
• Basic knowledge of CRM tools, Google Workspace, MS Office, WhatsApp Business, or similar tools is an advantage.
• Ability to understand customer needs and provide appropriate solutions.
• Strong follow-up skills and a proactive approach to sales.
• Willingness to learn, take feedback, and work in a fast-paced environment.
• Immediate joiners and candidates who can work from the required location/shift may be preferred.