Business Development Executive - Services Sales

Business Development Executive - Services Sales

Department: Service Sales & Customer Support

Location: Mumbai & Gurgaon

Are you a consultative sales expert who knows that the most valuable client relationship actually begins after the initial installation? Do you have a proven talent for translating complex technical support into high-value Annual Maintenance Contracts (AMCs) that provide ultimate peace of mind to enterprise clients? If you excel at protecting client investments and driving recurring revenue through strategic service agreements, we want you to lead our AMC sales division.

Your Journey With Us

At Actis, we know that world-class service is our strongest differentiator. Your first year is designed to rapidly integrate you into our service ecosystem so you can drive impactful revenue:

• Months 1-3 (Ecosystem Mastery):
• Deep-dive into our diverse Audio Visual, Unified Communications, and Smart Infrastructure portfolio to thoroughly understand our support capabilities and Service Level Agreements (SLAs).
• Analyze our existing customer database to map out upcoming warranty expirations and identify immediate AMC renewal opportunities.
• Shadow our top pre-sales and technical service engineers to understand the on-ground value of our maintenance support.
• Months 4-8 (Impact):
• Take charge of the AMC sales pipeline by actively pitching and negotiating comprehensive maintenance contracts with corporate, government, and enterprise clients.
• Collaborate seamlessly with the Projects and Installation teams to introduce managed services and AMC discussions early in the project handover phase.
• Consistently hit and exceed monthly and quarterly revenue targets for service contract renewals and new AMC acquisitions.
• Month 9 & Beyond (Leadership/Strategy):
• Architect tailored, multi-year Managed Service Level Agreements for massive enterprise accounts with complex, multi-location AV deployments.
• Analyze market trends and competitor service offerings to help leadership refine and optimize our AMC pricing and support packages.
• Build long-term trust and foster customer loyalty, turning AMC renewals into a predictable, high-growth revenue stream for the company.

Ready to secure the future of India's smartest workspaces? Send your resume and a brief note about your biggest AMC win to [email removed].