Business Development Executive (IT Sales)

QLITH INNOVATION PVT. LTD.JOB DESCRIPTIONBusiness Development Executive – IT Sales

Department: Business Development & Sales

Position: Business Development Executive – IT Sales

Location: Bhubaneswar, Odisha — On-site

Employment Type: Full-time

Experience: Minimum 1 year preferred

Salary: ₹2.5 LPA – ₹3 LPA Fixed + Sales Incentives + Target Achievement Bonus

Reporting To: Business Development Manager / Sales Head / Management

1. ABOUT QLITH INNOVATION

Qlith Innovation Pvt. Ltd. is a technology company providing modern digital and software solutions to businesses.

Our services include:

• Website Development
• Web Application Development
• Mobile Application Development
• CRM Solutions
• LMS Solutions
• Custom Software Development
• IT Consulting
• Other technology and digital solutions

We work closely with businesses to understand their requirements and provide suitable technology solutions that support their growth and operations.

2. ABOUT THE ROLE

We are looking for a confident, motivated and target-oriented Business Development Executive – IT Sales to join our team in Bhubaneswar.

The candidate will be responsible for generating new business opportunities, identifying potential clients, understanding their requirements, presenting suitable IT solutions, managing the sales pipeline, converting prospects into clients, and supporting payment collection and commercial closure.

The ideal candidate should have strong communication skills, a positive attitude, good sales ability, strong follow-up discipline and a genuine interest in building long-term client relationships.

3. KEY RESPONSIBILITIESA. Lead Generation & Prospecting

• Generate new business leads through cold calling, LinkedIn, email, WhatsApp, online research, networking, referrals and other approved channels.
• Identify businesses that may require websites, applications, CRM, LMS, software or other IT solutions.
• Research potential clients and understand their business before approaching them.
• Maintain an updated and organized lead database.
• Qualify leads based on requirement, potential, budget, timeline and decision-making authority.

B. Client Communication & Requirement Understanding

• Contact prospective clients through calls, messages, email and meetings.
• Build professional relationships with prospects and clients.
• Understand the client's business, challenges and technology requirements.
• Ask appropriate questions to identify the actual requirement.
• Explain Qlith's services in a simple and business-focused manner.
• Arrange meetings and discussions with clients when required.
• Coordinate with the technical team for detailed technical requirements.

C. IT Solution Sales

Promote and sell suitable Qlith services, including:

• Website Development
• Web Application Development
• Mobile Application Development
• CRM Solutions
• LMS Solutions
• Custom Software Development
• IT Consulting
• Other approved Qlith services

The BDE should focus on understanding the client's requirement and presenting the appropriate solution rather than simply selling a service.

4. SALES PROCESS & CONVERSION

The employee will be responsible for managing opportunities through the sales process:

Lead → Qualification → Requirement Discussion → Meeting → Proposal/Quotation → Follow-up → Negotiation → Closing → Payment → Project Handover

Responsibilities include:

• Maintain regular follow-ups with prospects.
• Track every active sales opportunity.
• Prepare or coordinate proposals and quotations.
• Follow up on quotations and proposals.
• Handle basic client objections professionally.
• Negotiate within approved company pricing and policies.
• Identify decision-makers and expected closing timelines.
• Convert qualified prospects into paying clients.
• Ensure all important client requirements and commitments are properly documented.

5. PAYMENT FOLLOW-UP & COLLECTION

The BDE will also support commercial closure and payment follow-up for clients assigned to them.

Responsibilities include:

• Follow up with clients for advance payments.
• Follow up on milestone/project payments as per agreed payment schedules.
• Follow up on pending and overdue payments.
• Maintain payment status information for assigned clients.
• Coordinate with the accounts/management team for payment confirmation.
• Communicate payment delays or issues to the reporting manager.
• Maintain professional communication during payment follow-ups.
• Support timely commercial closure of projects.

Important

The BDE is responsible for payment follow-up and coordination, not accounting.

The employee must not:

• Receive client payments into a personal account.
• Provide unauthorized discounts.
• Change payment terms without approval.
• Make unauthorized financial commitments on behalf of Qlith.

6. SALES-TO-PROJECT HANDOVER

After a client is successfully converted, the BDE must ensure a proper handover to the relevant internal team.

The handover should include:

• Client details
• Business requirements
• Agreed services
• Approved quotation/proposal
• Commercial terms
• Payment terms
• Important commitments
• Project expectations
• Special client requirements

The BDE should coordinate with the project/technical team to ensure that the information provided during sales is accurately communicated.

7. CLIENT RELATIONSHIP MANAGEMENT

• Maintain professional relationships with existing and potential clients.
• Stay in communication with clients during the sales and handover process.
• Understand client concerns and coordinate internally for resolution.
• Identify opportunities for additional services where genuinely relevant.
• Encourage repeat business and referrals.
• Maintain professional communication even after project conversion.

8. SALES REPORTING & CRM

The employee is responsible for maintaining accurate sales records.

Daily updates may include:

• New leads
• Calls made
• Messages/emails
• Follow-ups
• Meetings
• New opportunities
• Proposals/quotations
• Client responses
• Payment follow-ups
• Conversions

Weekly reporting may include:

• Total leads generated
• Qualified leads
• Meetings completed
• Proposals sent
• Active opportunities
• Pipeline value
• Expected closures
• Payments pending
• Conversions
• Revenue generated

All sales information must be updated accurately in the company's approved CRM, spreadsheet or reporting system.

9. SALES TARGET & PERFORMANCE

The employee will be assigned monthly and/or quarterly sales targets.

Performance may be evaluated based on:

• Lead generation
• Qualified leads
• Client meetings
• Follow-up completion
• Proposal generation
• Conversion rate
• New clients acquired
• Revenue generated
• Payment realization
• Sales target achievement
• Client relationship quality
• CRM/reporting discipline

The employee is expected to take ownership of their sales pipeline and actively work toward achieving assigned targets.

10. REQUIRED SKILLSEssential Skills

• Excellent verbal communication
• Good written communication
• Confidence in speaking with clients
• Strong convincing and negotiation skills
• Lead generation ability
• Follow-up discipline
• Target-oriented mindset
• Positive attitude
• Client relationship management
• Time management
• Ability to work independently and as part of a team

Preferred Skills

• IT Sales experience
• B2B Sales experience
• Business Development experience
• Cold calling experience
• LinkedIn prospecting
• CRM knowledge
• Basic knowledge of IT services
• Experience in selling software or technology solutions

11. BASIC IT KNOWLEDGE

The candidate does not need to be technically advanced.

However, the candidate should have a basic understanding of common IT services such as:

Website | Web Application | Mobile Application | CRM | LMS | Custom Software

The candidate should be able to understand the business purpose of these solutions and communicate their value to clients.

12. ELIGIBILITYExperience

Minimum 1 year of relevant experience is preferred, particularly in:

• Business Development
• IT Sales
• Software Sales
• B2B Sales
• Digital/Technology Sales

Freshers

Exceptional freshers may also be considered if they demonstrate:

• Excellent communication
• Confidence
• Strong learning ability
• Positive attitude
• Sales aptitude
• Target-oriented mindset

13. COMPENSATIONFixed Salary

₹2.5 LPA – ₹3 LPA

Final fixed salary will depend on:

• Experience
• Communication skills
• Sales ability
• Previous performance
• Interview performance
• Overall suitability for the role

Additional Earnings

Sales Incentive + Target Achievement Bonus

Sales incentives and target bonuses will be provided according to the company's approved compensation and incentive policy.

14. WHAT WE ARE LOOKING FOR

We are looking for someone who is:

Confident

Positive

Target-Oriented

Self-Motivated

Good at Communication

Client-Focused

Good at Follow-Ups

Willing to Learn

Result-Oriented

Most importantly, the candidate should be comfortable with sales targets, client communication, rejection, continuous follow-up and performance-based earning.

15. AUTHORITY & COMPLIANCE

The employee must follow Qlith's approved sales and commercial processes.

The employee must not independently:

• Approve unauthorized discounts.
• Change approved pricing.
• Promise unsupported features.
• Guarantee project timelines without internal confirmation.
• Change payment terms without approval.
• Make contractual commitments without authorization.
• Misrepresent Qlith's services.
• Accept client payments through personal accounts.

16. PERFORMANCE & CAREER GROWTH

Performance will be reviewed periodically based on the employee's KRA/KPI, sales achievement and overall contribution.

Possible career progression:

Business Development Executive

↓

Senior Business Development Executive

↓

Business Development Manager

↓

Sales / Business Development Head

Career progression will depend on performance, capability, consistency, leadership skills and business requirements.

17. CORE RESPONSIBILITYGenerate qualified business opportunities, convert suitable prospects into clients, achieve assigned sales targets, support timely payment realization, maintain strong client relationships, and ensure a proper handover to the project team.