Business Development Executive/ Inside Sales Executive
Mantras2Success Consultants · Not specified · onsite · Posted 19d ago
About a minute. You'll make an account on the way through.
About this role
Job Description:
Company Overview
Founded in 2014, The company is a leading software product company headquartered in Melbourne, Australia, with its back office based in Ahmedabad, India.
The company is a rapidly growing Point of Sale (POS) and business management platform built to simplify day-to-day operations for retail and restaurant businesses. Our mission is to empower merchants by streamlining billing, inventory, and customer engagement - all within one smart, easy-to-use solution.
We are now looking for a passionate and driven Business Development Executive to join our Ahmedabad team and play a key role in converting trial users into satisfied, long-term customers.
Key Responsibilities
- Proactively reach out to users who have signed up for a product trial (via call, email, or WhatsApp).
- Understand the customer's business needs - primarily in retail and restaurant segments.
- Provide product walkthroughs and assist users in setting up their accounts.
- Educate customers on key features and how the product can simplify their daily operations.
- Handle customer queries and guide them toward upgrading to a paid plan.
- Identify opportunities to upsell hardware and payment solutions as per business needs.
- Work towards reducing churn rate by addressing user concerns promptly and ensuring they experience real value from the product.
- Encourage satisfied customers to share positive online reviews to enhance brand reputation.
- Achieve weekly and monthly conversion and sales targets.
- Gather feedback from users to help improve product and sales processes.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- 1-3 years of experience in Business Development / Inside Sales / Customer Success (SaaS or POS industry preferred).
- Excellent communication and interpersonal skills.
- Strong ability to understand client needs and offer tailored solutions.
- Experience or interest in upselling hardware devices and payment solutions.
- Comfortable working with CRM tools and maintaining follow-up records.
- Target-driven, proactive, and eager to learn.
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Skills
About Mantras2Success Consultants
Mantras2Success Consultants
Recruitment
125
employees
2014
12 years old
ahmadabad, gujarat
India
₹3.4L PA avg
Avg at Mantras2Success Consultants
About
Mantras2Success aims to be a one stop solution for all the career-related problems of the modern- day professional. We provide job advice along with our top notch recruitment services that are smooth and hassle free, in nature. On the other end, we aid companies in the following ways -
1) Helping them recruit great talent by offering a pool of candidates for them to select
2) Through HR Consulting, we help companies make appropriate HR policies procedures so that HR can be a driver of growth for them.
In a nutshell, we bridge the gap between skills and opportunities, and we do it the best in the market.
Industries
Employee ratings
10 reviews
Culture
3.9
Career growth
4.1
Work-life
4.1
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