Business Development Associate

1.Job Summary

We are looking for a motivated and result-oriented Business Development Associate to join our team at Dr. Rajkumar Academy for Civil Services. The candidate will be responsible for generating leads, counselling students, promoting our competitive examination coaching programs, and converting prospective students into enrolled candidates.

The ideal candidate should have good communication skills, a customer-focused approach, and an interest in the education and training industry.

2. Key Responsibilities

Student Counselling and Admissions

• Contact prospective students through inbound and outbound calls, WhatsApp, and other communication channels.
• Understand students' career goals and recommend suitable coaching programs for UPSC, KPSC, KAS, and other competitive examinations offered by the academy.
• Explain course details, fees, batch schedules, learning methods, and admission procedures.
• Follow up with interested students and parents to drive admissions and enrolments.
• Handle student queries and provide accurate information about courses and services.

Business Development and Sales

• Generate and qualify leads through calls, referrals, walk-ins, campaigns, and other channels.
• Achieve monthly sales targets and admission conversion goals.
• Maintain a healthy sales pipeline and follow up with prospective students regularly.
• Identify opportunities to improve admissions and revenue.
• Support promotional activities, education fairs, seminars, scholarship tests, and admission campaigns.

CRM and Reporting

• Maintain accurate records of leads, counselling sessions, follow-ups, and admissions in the CRM system.
• Update student interactions and lead status on a daily basis.
• Prepare daily, weekly, and monthly sales reports.
• Coordinate with the marketing, academic, and operations teams to ensure a smooth admission process.

Student Relationship Management

• Build positive relationships with students and parents.
• Follow up with enrolled students to ensure a smooth onboarding experience.
• Address basic admission-related concerns and coordinate with relevant departments for resolution.

3. Educational Qualification

• Preferred: Bachelor's degree in any discipline.
• Candidates with an educational sales, student counselling, or training industry background will be preferred.

4. Experience

• Freshers with strong communication and sales aptitude may apply.
• Preferred: Min 1 year of experience in business development, telesales, admissions counselling, or education sales.
• Experience in coaching institutes, EdTech companies, educational institutions, or training organizations will be an added advantage.

5. Required Skills

• Good verbal communication and interpersonal skills.
• Strong convincing, negotiation, and follow-up abilities.
• Target-oriented mindset and willingness to work in a sales-driven environment.
• Basic computer knowledge and proficiency in MS Excel.
• Familiarity with CRM tools and lead management systems is an advantage.
• Ability to understand student requirements and explain courses effectively.
• Positive attitude, initiative, and a willingness to learn.