Business Development Associate

Roles and Responsibilities :

• Identify potential clients through telecalling and cold calling to generate leads for IT services and consulting projects.
• Provide excellent customer support by responding promptly to client queries, resolving issues efficiently, and ensuring high levels of satisfaction.
• Develop strong relationships with existing clients by understanding their needs, providing solutions tailored to their requirements, and offering personalized service.
• Collaborate with internal teams to develop new business opportunities, negotiate deals, and close sales.

Job Requirements :

• 1-3 years of experience in B2B sales or a related field (IT Services & Consulting).
• Strong communication skills with the ability to build rapport quickly over phone calls.
• Proficiency in using CRM software for tracking leads and managing customer interactions.