Business Development Associate

ISTA SPACESJOB DESCRIPTION – BUSINESS DEVELOPMENT ASSOCIATE

Position: Business Development Associate

Department: Business Development / Sales

Location: Bengaluru, Karnataka

Employment Type: Full-Time

Experience: 0–2 Years

Qualification: Any Graduate

Salary: Competitive Salary + Performance-Based Incentives

ABOUT ISTA SPACES

Ista Spaces is a growing real estate company focused on residential projects and delivering quality solutions and customer experiences. We are looking for an energetic and result-oriented Business Development Associate to support our business growth and contribute to customer acquisition and sales activities.

JOB SUMMARY

The Business Development Associate will be responsible for identifying potential customers, generating and following up on leads, understanding customer requirements, promoting the company's real estate projects, and supporting the sales team in converting prospects into customers.

The ideal candidate should have strong communication skills, a customer-focused approach, and a willingness to work in a target-driven environment.

KEY DUTIES & RESPONSIBILITIES

• Identify and generate new business opportunities through various channels.
• Source and qualify potential customers and prospects.
• Make outbound calls and follow up with leads generated through marketing and other sources.
• Understand customer requirements, preferences, budget, and property needs.
• Explain project details, specifications, pricing, and available options to prospective customers.
• Maintain regular follow-ups with prospects throughout the sales cycle.
• Schedule and coordinate property/site visits for interested customers.
• Coordinate with the Sales and Pre-Sales teams to ensure smooth lead handover and follow-up.
• Maintain accurate records of leads, customer interactions, follow-ups, and sales activities.
• Update customer and lead information in the CRM system regularly.
• Build and maintain strong relationships with prospective and existing customers.
• Assist the sales team in achieving monthly and quarterly business targets.
• Identify potential sources for new leads and business opportunities.
• Participate in promotional activities, campaigns, property events, and customer engagement initiatives.
• Stay updated on company projects, market trends, competitor offerings, and pricing.
• Negotiate and communicate with customers professionally while addressing their queries.
• Provide regular updates on lead status, conversions, and pipeline to the reporting manager.
• Ensure a positive customer experience throughout the interaction.
• Perform other business development and sales-related activities as assigned by management.

KEY SKILLS REQUIRED

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Good convincing and negotiation abilities.
• Customer-oriented approach.
• Strong follow-up and lead management skills.
• Ability to work with targets and deadlines.
• Basic knowledge of MS Excel and CRM systems.
• Good presentation and communication skills.
• Ability to identify business opportunities and convert leads.
• Positive attitude, confidence, and willingness to learn.
• Ability to work independently as well as in a team.

EXPERIENCE & QUALIFICATION

• Any Graduate from a recognized university.
• 0–2 years of experience in Business Development, Sales, Telecalling, Real Estate, or a related field.
• Freshers with strong communication and sales aptitude are welcome to apply.
• Prior experience in real estate sales/business development will be an added advantage.
• Candidates comfortable with target-based roles and customer interaction will be preferred.

PERFORMANCE EXPECTATIONS

The Business Development Associate will be expected to contribute towards:

• Lead generation and qualification.
• Regular customer follow-ups.
• Site visit generation.
• Lead conversion and sales support.
• Achievement of assigned business development targets.
• Maintaining accurate CRM and customer records.
• Delivering a professional customer experience.

REPORTING STRUCTURE

Reports To: Business Development Manager / Sales Manager

Department: Business Development / Sales

IDEAL CANDIDATE

The ideal candidate should be confident, energetic, target-oriented, and customer-focused, with the ability to communicate effectively and build relationships with prospective customers. A strong willingness to learn and grow within the real estate industry is essential.