Business Development Associate

About the Role

Were looking for someone who can own the end-to-end live workshop experience at NxtJob.ai - from campaign execution and participant communication to workshop coordination and ensuring a smooth experience for every attendee.

This role sits at the intersection of Marketing, Operations, Data & Customer Experience. Youll work closely with internal teams to execute campaigns, manage participant data, communicate clearly across channels, and make sure every workshop runs seamlessly.

What Youll Do

Workshop & Event Operations

• Own the end-to-end execution of live workshops and sessions.
• Coordinate pre-workshop, live-session and post-workshop activities.
• Ensure participants receive the right information, links, reminders and updates at the right time.
• Monitor the live workshop experience and quickly coordinate with relevant teams to resolve issues.
• Track attendance, participation and other workshop-level metrics.

Marketing & Campaign Execution

• Execute marketing campaigns for upcoming workshops and programs.
• Coordinate campaign communication across WhatsApp, Email and Calls.
• Schedule and send reminders, updates, follow-ups and other participant communications.
• Work with campaign data to segment and communicate with the right audience.

Data & Reporting

• Handle and maintain participant and campaign data with accuracy.
• Sort, filter and organize data to support campaign and workshop execution.
• Track key numbers such as registrations, attendance, engagement and conversions.
• Identify gaps or inconsistencies in data and coordinate with the relevant team to resolve them.

Customer Communication

• Communicate with participants through WhatsApp, email and calls.
• Ensure communication is clear, timely, professional and action-oriented.
• Handle participant queries and coordinate internally when an issue requires support from another team.
• Follow up with participants before and after workshops wherever required.

What We’re Looking For

• Strong communication and coordination skills.
• Comfortable working with data, spreadsheets and large lists.
• Ability to manage multiple moving parts without losing attention to detail.
• Strong ownership - you don't wait to be told about every next step.
• Comfortable communicating with customers over WhatsApp, email and calls.
• Ability to understand instructions quickly and execute them accurately.
• Good judgment and clarity while handling customer-facing situations.
• Comfortable working during evenings and weekends as part of the role.

Work Schedule

This is a workshop-driven role, so availability is structured around when our live programs happen.

Monday: 4 to 6 hours
Tuesday: 4 to 6 hours
Wednesday & Thursday: Off
Friday: 4 - 6 hours
Saturday: 2 PM – 11 PM
Sunday: 10 AM – 8 PM

Weekend availability is an important part of the role because most live workshops happen during these hours.

This Role Is a Good Fit If You

• Enjoy execution + communication more than repetitive back-office work.
• Like making sure things happen on time and nothing falls through the cracks.
• Can switch between campaigns, data, customer communication and live operations comfortably.
• Have a strong eye for detail but can also move quickly when required.
• Take ownership of the overall user experience, not just your assigned task.

Why NxtJob.ai?

You’ll work closely with the team behind a rapidly growing career ecosystem, gaining hands-on exposure to marketing operations, customer experience, campaign execution, data and live program management.

This is a role where your work directly impacts how thousands of professionals experience NxtJob.ai.