Business Development Associate

We are looking for a highly driven, confident, and results-oriented Business Development Executive/Associate to join our growing sales team in Mohali.

The ideal candidate will have proven experience in business development, B2B/B2C sales, lead generation, cold calling, client acquisition, and relationship management. Experience in the logistics, transportation, supply chain, courier, freight, or related industries will be highly preferred.

You will take ownership of identifying new business opportunities, building a strong sales pipeline, acquiring customers, managing relationships, and consistently achieving revenue and business growth targets.

Key Responsibilities

Business Development & Sales

Identify and develop new business opportunities across relevant B2B and B2C segments.

Generate business through cold calling, outbound sales, referrals, networking, digital channels, market research, and other lead-generation initiatives.

Build and maintain a healthy sales pipeline and proactively move prospects through the sales funnel.

Understand customer requirements and present appropriate logistics/service solutions.

Conduct sales presentations, product/service demonstrations, commercial discussions, and negotiations.

Drive the complete sales cycle from lead generation and qualification to closure, onboarding, and relationship management.

Achieve and consistently exceed monthly, quarterly, and annual sales/revenue targets.

Client Acquisition & Relationship Management

Build strong, long-term relationships with prospective and existing clients.

Identify customer pain points and develop solutions aligned with their business requirements.

Manage key accounts and ensure high levels of customer satisfaction and retention.

Conduct regular follow-ups with clients and identify opportunities for upselling and cross-selling.

Handle customer concerns professionally and coordinate with internal teams to ensure timely resolution.

Lead Generation & Market Development

Research and identify potential customers, industries, and market segments.

Develop effective prospecting strategies to generate qualified leads.

Maintain an updated database of prospects, opportunities, follow-ups, and conversions.

Monitor market trends, competitor activities, pricing, and customer requirements.

Explore new markets and customer segments to expand the company's business footprint.

Sales Reporting & Performance

Maintain accurate sales and customer information in the CRM/system.

Track key sales metrics including calls, meetings, leads, conversions, revenue, and pipeline value.

Prepare regular sales reports and provide business insights to the management team.

Forecast sales and maintain visibility on the pipeline and expected closures.

Work closely with the sales and operations teams to ensure smooth customer onboarding and service delivery.

Required Skills & Qualifications

Strong in cold calling and prospecting

Excellent at converting leads into customers

Target and revenue oriented

Strong in negotiation and closing

Proactive in identifying new business