Business Coordinator

Job Title: Business Coordinator
Department: Operations
Location: Ujjain, Madhya Pradesh

Work from Office

We are looking for a smart, confident and responsible person to handle customer communication, follow-ups, coordination, reporting and day-to-day business activities.

Responsibilities:

• Handle customer enquiries and follow-up calls.
• Follow up on quotations, orders, complaints and service activities.
• Coordinate with customers, sales/service engineers and office staff.
• Maintain reports, trackers and customer records in Excel / Google Sheets.
• Prepare quotations, emails and basic business communication.
• Coordinate with vendors and suppliers when required.
• Learn company products and explain basic information to customers.

Candidate Profile:

• Good verbal and written communication.
• Confident speaking with customers over phone.
• Comfortable with sales and follow-up calls.
• Good working knowledge of MS Excel / Google Sheets.
• Organised, quick to learn and able to handle multiple responsibilities.
• Should take ownership of assigned work.
• AI knowledge

Qualification & Experience:

Graduate in any discipline.

Mechanical / Automobile / Production Engineering background preferred, but not mandatory.

1-4 years of experience preferred in sales coordination, customer handling, operations, service coordination, MIS or similar roles.

Work Location: Ujjain, Madhya Pradesh

Job Type: Full-time