Business Continuity Management Manager

Role Overview

We are seeking a highly motivated professional to support the central Business Continuity Management System (BCMS) function aligned with ISO 22301 standards, encompassing governance, reporting, digital enablement, and AI-assisted process improvement. The role requires business continuity knowledge, an audit mindset, project coordination, documentation discipline, reporting capability, and working-level familiarity with AI tools to support multi-functional resilience programs.

Key Responsibilities

• Support the implementation, maintenance, governance, and continuous enhancement of the BCMS, including BIAs, risk assessments, continuity strategies, deliverable tracking, and ISO 22301 audit readiness.
• Manage audit evidence and documentation, assess compliance gaps and risks, prepare audit-ready artifacts, and support internal audits, mock audits, and validation exercises.
• Coordinate with cross-functional stakeholders to drive timely deliverables, manage project timelines, dependencies, risks, follow-ups, and provide executive-level reporting and updates.
• Analyse BCMS data using Advanced Excel and Power BI, develop actionable dashboards and insights, and maintain structured repositories for evidence, submissions, and reporting.
• Leverage AI and digital tools to improve BCMS efficiency, process effectiveness, productivity, and documentation quality.
• Develop, standardize, and maintain templates, SOPs, and process documentation to ensure consistency, clarity, usability, and compliance across teams.

Required Qualifications

• Graduate in any discipline
• Basic knowledge in project coordination, operations, or analytics

Required Skills

• Basic understanding of Business Continuity/Risk Management (ISO 22301 preferred).
• Strong project coordination, stakeholder management, and ability to work in fast-paced, dynamic business environments.
• Advanced proficiency in using Outlook, Microsoft Excel, PowerPoint, and Word, with working knowledge of Power BI dashboarding and visualization.
• Familiarity with AI tools such as Copilot, ChatGPT, and automation-support tools.
• Ability to apply AI for process optimization, content generation, documentation support, data analysis, and insights.

Behavioural Competencies

Analytical and detail-oriented professional with strong problem-solving abilities, effective stakeholder management, excellent communication skills, and a proactive mindset focused on quality, continuous improvement, and delivering results while managing competing priorities.